Property Manager/Owner Services- Oak Island Accommodations

TowneBank; Oak Island (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

PTO

Sick leave

Voluntary benefits

Job summary

Oak Island Accommodations, Inc. is seeking a Property Manager/Owner Services professional for Oak Island, NC. The role focuses on on-site management, owner and tenant relations, and prompt communication to maintain high service standards.

Responsibilities include inspecting properties, explaining management programs, handling unscheduled visits, and adhering to NC rental regulations while supporting a collaborative team environment and on-call rotations, including late hours.

Qualifications

• Valid driver's license and reliable transportation.
• Property management experience.
• Ability to work independently and as a team.
• Strong organizational skills.
• Must be able to work weekends and holidays.
• Participate in Manager on Call Rotation including late evenings.
• Ability to handle owner/tenant interactions professionally.
• Knowledge of NC Rental Act and related manuals.

Responsibilities

• Maintain homeowner relationships through frequent contact by phone and email.
• Explain Oak Island Accommodation's short term rental management program clearly.
• Inspect properties to ensure company standards are met and report issues.
• Manage owner and tenant communications promptly and professionally.
• Handle unscheduled client visits at front desk or property site as needed.
• Adhere to applicable laws and internal policies, including AML/BSA.
• Collaborate with other managers and departments to improve services.
• Assist in policy updates and operational procedures.

Skills

Driver's license

Property management

Independent work

Team collaboration

Organization

Weekend/holiday availability

On-call rotation experience

Negotiation

Job description

Property Manager/Owner Services- Oak Island Accommodations

Job Category: Clerical Office/Admin

Requisition Number: OWNER008781

• Full-Time
• On-site

Locations

Showing 1 location

NC6-8901 E Oak Island Dr
Oak Island, NC 28465, USA

Description

• The ability to verbally convey a detailed explanation of Oak Island Accommodation’s short term rental management program.
• To be knowledgeable with the Vacation Rental Property Management Agreement as well as the Terms & Conditions of the Rental Agreement. To be relatively familiar with the Long Term Management Agreement as well as the Long Term Lease Agreement.
• Acceptance of unscheduled potential clients at the front desk and/or to commute expeditiously to a property at any given time.
• Maintenance of homeowner relationships through frequent contact most commonly by phone call and/or email. More so the former than latter.
• To return attempted contact made by anyone (first and foremost being owners and tenants) in a timely manner. Phone calls and email same day but no longer than the following business day in worst case scenarios.
• Strive to improve on services to homeowners and tenants in addition to internal policies and procedures.
• Ability to work in a harmonious manner with other property managers in a harmonious manner. This required business relationship holds true for all employees, vendors and any persons affiliated with Oak Island Accommodations, Inc.
• Ability to manage owners and tenants alike who are in a heightened emotional state while maintaining a positive and professional manner.
• Familiarity with the North Carolina Rental Act, the North Carolina Real Estate Manual and the North Carolina Association of REALTORS® Property Management Legal Handbook and to promptly and accurately refer to any of these when required.
• Inspect properties to ensure Oak Island Accommodations' standards are met
• Report any maintenance or housekeeping issues to the appropriate departments
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned

Minimum Required Skills:

• A valid drivers license and reliable transportation
• Property management experience
• Ability to work independently and as a team
• Strong organizational skills
• Must be able to work weekends and holidays.
• Required to participate in Manager on Call Rotation which includes late evening/night work responsibilities.
• Ability to manage owners and tenants alike who are in a heightened emotional state while maintaining a positive and professional manner.
• Strong negotiation along with the intermeshing of the ability to listen is essential.

Desired Skills and Competencies:

• Property management and/or hospitality experience

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 40 pounds of force. Use your arms and legs. Frequent standing, walking, sitting, carrying, bending, stooping, reaching and twisting.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading and preparing documentation.
• Subject to internal and external environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Rate of Pay: $20.00 per hour

Benefits: Medical, dental, vision, 401K match, PTO, Sick, and voluntary benefits available

#LI-DNI

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.