Property Manager: Lead Operations & Resident Experience

Avenue5 Residential; Tucson (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) matching

Paid holidays and time off

Tuition reimbursement

Job summary

Avenue5 Residential in Tucson, AZ seeks a Property Manager to oversee daily property operations, lease administration, maintenance coordination, and financial reporting. You will lead resident services and ensure client satisfaction while maintaining property performance.

Ideal candidates bring 2–3 years of property management experience, a high school diploma (Bachelor's preferred), and proficiency with tools like Salesforce or Yardi Voyager.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• 2–3 years of property management experience required.
• Real estate license preferred or may be required in some locations.
• Knowledge of resident rental lifecycle activities required.
• Knowledge of Salesforce.com preferred.
• Knowledge of Yardi Voyager or similar system preferred.

Responsibilities

• Manage day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle (lease administration, rent collection, delinquency management), property P&L and marketing.
• Meet client expectations and provide excellent customer service.
• Recruit, interview, provide feedback, and hire staff.
• Lead and coach associates, fostering a shared vision and development.
• Execute strategic marketing plans to attract and retain residents.
• Respond to resident complaints and liaise with residents and corporate office.

Skills

Property management

Customer service

Organizational skills

Communication

MS Office

English proficiency

Education

High school diploma

Bachelor’s degree preferred

Tools

Salesforce.com

Yardi Voyager

Job description

Avenue5 Residential in Tucson, AZ seeks a Property Manager to oversee daily property operations, lease administration, maintenance coordination, and financial reporting. You will lead resident services and ensure client satisfaction while maintaining property performance.

Ideal candidates bring 2–3 years of property management experience, a high school diploma (Bachelor's preferred), and proficiency with tools like Salesforce or Yardi Voyager.