Property Manager III (Castle Square)

WinnCompanies; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

WinnCompanies in Boston, MA, seeks a Property Manager III to oversee Castle Square and Harbor125, a combined 522-unit rental community. You will manage leasing, operations, budgeting, and compliance to meet owner objectives.

The ideal candidate has HUD and LIHTC experience, strong customer service, and the ability to lead a diverse team in a fast-paced environment. This on-site role offers weekday hours, competitive salary, and opportunities for professional development.

Qualifications

• High school diploma or GED is required.
• 1-3 years of relevant work experience.
• 1-3 years in supervisory role.
• Bilingual in English and Cantonese.
• HUD and LIHTC experience.
• Experience with recertifications.
• Strong knowledge of property management.
• Knowledge of landlord and tenant laws.
• Proficient with Microsoft Office.
• Excellent customer service and communication.
• Detail-oriented with multitasking ability.
• Ability to lead diverse teams.
• Experience with Yardi or RealPage.

Responsibilities

• Collaborate with senior management to establish appropriate rent levels.
• Oversee rent schedules and renewals.
• Maintain optimum occupancy levels.
• Process move-ins/outs and recertifications.
• Approve rental applications adhering to standards and laws.
• Follow marketing policies and reporting requirements.
• Maintain organized tenant files and site data.
• Ensure property software data accuracy.
• Ensure compliance with state and federal regulations.
• Direct maintenance teams and budget planning.
• Report incidents as per policy.
• Resolve resident issues timely.
• Prepare annual budget and financial reports.
• Solicit bids and manage PO/invoices per policy.
• Ensure timely rent collection.
• Screen, hire, and train personnel per directives.
• Promote staff through PDP and trainings.
• Conduct weekly staff meetings and embody Winn principles.

Skills

Bilingual English Cantonese

HUD LIHTC experience

Recertifications

Property management knowledge

Landlord-tenant laws

Microsoft Office

Customer service

Verbal and written communication

Multi-tasking

Diversity management

Attention to detail

Supervisory experience

Relevant work experience

Education

High School Diploma or GED

Bachelor's degree

Tools

Yardi

RealPage

Microsoft Office

Job description

Property Manager III to join our team. You will split your time between Castle Squareand Harbor125 with a total of 522 units located inBoston, MA.

In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.

Please note that the pay range for this position is $80,000 to $100,000 annually. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Responsibilities:

• Collaborate with senior management to establish appropriate rent levels.
• Review rent schedules and oversee preparation and submittal of rent increases and renewals.
• Maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, recertifications, and renewals.
• Approve rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Ensure the property tenant files are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site maintains compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents, and injuries in accordance with company policy.
• Resolve resident issues and conflicts timely and in accordance with site guidelines.
• Prepare the property's annual budget for approval by senior management.
• Provide accurate financial reporting and monthly variance reporting.
• Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
• Use company directives to screen, hire, and train new personnel.
• Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
• Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
• Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.

Requirements:

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• 1-3 years of supervisory experience.
• Bilingual in English and Chinese Cantonese.
• Must have experience in HUD and Low Income Housing Tax Credit (LIHTC).
• Experience with recertifications.
• Knowledge of property management.
• Knowledge of landlord and tenant laws.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to multi-task and manage a fast-paced office environment.
• Ability to manage and work with a diverse group of people and personalities.
• Superb attention to detail.

Preferred Qualifications:

• Bachelor's degree.
• Bilingual in English and Chinese Cantonese.
• Experience with Yardi or RealPage property management software.
• Knowledge of marketing and leasing techniques.
• NAHP – CPL, SHCM, CAM (MA - C3P) designations.
• CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.