Property Manager: Growth, Compliance & Team Leadership

Pennrose Management Company; Wilmington (DE); On-site; USD 82,000 - 85,000; Full time

Job summary

Pennrose Management Company is seeking a Property Manager to oversee the assigned apartment development(s) with broad and in-depth management responsibilities. You will supervise a site team, ensure financial goals are met, optimize occupancy and rent collections, and maintain compliant operations.

You will lead with professional integrity, train staff, coordinate maintenance, work closely with residents and partners, and report to a Regional Property Manager.

Qualifications

• Four years of increasing property management responsibilities.
• Knowledge of both affordable and market rate housing.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties).
• Ability to travel by plane and automobile.

Responsibilities

• Effectively manage rent increases, rent collections and the eviction process.
• Consistently market the property to high standards, optimize curb appeal and successfully convert applicant traffic/waitlists to residency while meeting all Fair Housing requirements.
• Understand all aspects of the affordable housing / market rate program features of the assigned property – optimize the financial and operational performance of the property within this construct.
• Proactively manage housing partner subsidy programs /relationships.
• Manage accounts receivable, accounts payable and cash to meet all obligations timely.
• Monitor utility consumption and related expense – optimize the use of the system and responses.
• Inspect the property daily – attend to maintenance needs and conditions mindful of safety.
• Provide input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies; share best practices with colleagues.
• Ensure team members are onboarded effectively, trained, motivated and equipped to be successful stewards of the properties.
• Work orders, preventive maintenance, apartment turns and the leasing of vacant apartment units – all to be done within company policy timeframes.
• Process re-certifications, build/manage credible waiting lists for each unit type – anticipate issues impacting occupancy and financial performance – meet deadlines – work proactively.
• Own all aspects related to your apartment development.
• Teach staff about customer service, professionalism, safe work practices, effective property inspections, vendor management and the optimum use of technology / mobile maintenance / Yardi and Fair Housing and Risk Management initiatives.
• Ensure property is prepared to excel at all property inspections, including agency and REAC without the need for surges in staff and spending, i.e. have property inspection ready at all times.
• Complete those insurance administration tasks necessary to successfully conclude insurance claims.
• Serve as a role model, mentor, coach and trusted resource to field staff and residents.
• Ensure that Supportive Services program is successful and meets obligations.
• Support the Pennrose Academy efforts to heighten the technical expertise of staff.

Education

High School Diploma / College degree

Job description

Pennrose Management Company is seeking a Property Manager to oversee the assigned apartment development(s) with broad and in-depth management responsibilities. You will supervise a site team, ensure financial goals are met, optimize occupancy and rent collections, and maintain compliant operations.

You will lead with professional integrity, train staff, coordinate maintenance, work closely with residents and partners, and report to a Regional Property Manager.