Property Manager: Drive Revenue and Customer Experience

Morningstar Properties; Kannapolis (NC); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Community involvement

Job summary

Morningstar Properties is seeking a Property Manager to lead Morningstar Storage on-site in Kannapolis, NC. You will drive occupancy, manage daily operations, and deliver strong financial results while maintaining a welcoming, well-kept property.

You will recruit and coach a small team, analyze market data, and execute local marketing. A high school diploma is required; a Bachelor's is preferred. Travel and weekends may be required. We offer competitive pay and benefits.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Valid driver’s license in the state of employment required for occasional tasks.
• Sales and customer service experience required (property management, retail, hospitality, or service background).
• Strong leadership and decision‑making skills with a business‑minded approach.
• Proficiency with Microsoft Office Suite and ability to navigate multiple systems.
• Willingness to work some weekends and travel for training as needed.
• Pre‑employment background check required.

Responsibilities

• Drive occupancy, revenue, and financial performance through pricing, sales, and local marketing.
• Deliver excellent customer service and build strong customer relationships.
• Lead a team of approximately 2 employees with coaching and development.
• Manage expenses to budget and oversee vendor relationships.
• Maintain safety, cleanliness, and curb appeal; own property appearance and vendor performance.
• Execute marketing initiatives, community outreach, and local partnerships.
• Analyze market trends to support rental rate adjustments.
• Lead special projects and ensure policy compliance.

Skills

Sales experience

Customer service

Leadership

Decision making

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Morningstar Properties is seeking a Property Manager to lead Morningstar Storage on-site in Kannapolis, NC. You will drive occupancy, manage daily operations, and deliver strong financial results while maintaining a welcoming, well-kept property.

You will recruit and coach a small team, analyze market data, and execute local marketing. A high school diploma is required; a Bachelor's is preferred. Travel and weekends may be required. We offer competitive pay and benefits.