Property Manager, Conventional

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Coastal Ridge Real Estate seeks an experienced Property Manager to lead on-site operations for a newly developed multifamily community in Columbus, OH. You’ll guide the team, drive leasing, manage finances, and ensure exceptional resident service.

The role reports to the Regional Manager and requires 3–7 years in multifamily property management, with experience in new construction leases and proficiency with Entrata, Onesite, or Yieldstar. On-site work and strong leadership are essential.

Qualifications

• High school degree or equivalent required.
• Bachelor’s degree preferred in Property Management, Business, or related field.
• 3–7 years of progressive experience in multifamily property management.
• Experience with new construction lease-up properties is required.
• Experience with property management systems Entrata, Onesite, or Yieldstar is preferred.
• Proficiency in Microsoft Excel, including formulas and data sorting/filtering.
• Strong leadership, communication and problem-solving skills.

Responsibilities

• Oversee and manage operations at newly developed properties from construction to occupancy readiness.
• Develop onsite organizational systems to support daily operations and drive operational excellence.
• Recruit, train, and mentor staff to manage the site post-stabilization while meeting occupancy/ performance targets.
• Create and enact marketing strategies to establish the community in new markets and attract residents.
• Drive leasing production across administration, marketing initiatives, and market knowledge to achieve occupancy goals.
• Monitor financial performance and optimize net operating income through cost management and revenue growth.
• Ensure compliance with rent collection policies and applicable laws, while delivering exceptional resident service.
• Foster a positive work environment, provide mentorship, and promote collaboration among team members.
• Address resident concerns promptly and maintain aesthetic standards to support retention.
• Manage operational reporting accurately and timely; produce regular/ad-hoc reports.
• Identify operational/financial risks and coordinate corrective actions with corporate.

Skills

Leadership

Communication

Problem-solving

Excel

Team mentoring

Education

High school diploma

Bachelor's degree in Property Management or related field

Tools

Entrata

Onesite

Yieldstar

Job description

As a Property Manager, you will lead the overall operations of your community, ensuring exceptional service delivery to residents and achieving the property’s financial and operational goals. You will foster a positive and collaborative work environment, provide guidance to your team, and champion our core principles to create a thriving community. This is a full-time, exempt position reporting to the Regional Manager.

Where You’ll Work:

At Fifth x Northwest, every detail is designed to elevate the way you live—with quiet sophistication and genuine care. Inside your residence, sleek quartz countertops, illuminated LED mirrors, smart thermostats, and premium double-door refrigerators with built-in filtration blend cutting‑edge convenience with timeless elegance. For those who desire the exceptional, our penthouse suites deliver unrivaled finishes and sweeping, unobstructed views that redefine luxury. Step outside your door and everyday life feels effortlessly refined: a restorative on‑site sauna, a state‑of‑the‑art fitness center open 24/7 to fit your schedule, and a breathtaking rooftop terrace where panoramic skyline views create the perfect backdrop for morning coffee, sunset cocktails, or simply taking in the pulse of the city. At Fifth x Northwest, you’re not just choosing an apartment; you’re stepping into a thoughtfully crafted lifestyle that anticipates your needs, respects your time, and celebrates the art of living well.

What You’ll Own:

• Oversee and begin all aspects of operations at newly developed properties, ensuring smooth transitions from construction phases to occupancy readiness.
• Develop and implement onsite organizational systems to support daily operations, ensuring operational excellence from day one.
• Recruit, train, and mentor new team members to effectively manage the site post‑stabilization while maintaining occupancy and performance targets.
• Create and execute marketing strategies to establish the community’s presence in new markets and attract prospective residents unfamiliar with the company.
• Drive leasing production by overseeing and participating in all aspects of the leasing process, including administration, marketing initiatives, and maintaining competitive market knowledge to achieve occupancy goals.
• Monitor and manage financial performance by achieving monthly, quarterly, and annual targets, optimizing net operating income through cost management and revenue growth strategies.
• Ensure compliance with rent collection policies, landlord/resident laws, and eviction procedures, while delivering exceptional customer service to residents.
• Foster a positive and productive work environment by training and holding the team accountable for their responsibilities, providing mentorship, and promoting collaboration.
• Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
• Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad‑hoc reports.
• Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
• Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
• Promote and model adaptability, encouraging innovation and solutions‑oriented thinking to meet the evolving needs of the community.
• Perform other responsibilities as assigned.

What You’ll Bring:

• High school degree or equivalent required, bachelor’s degree in Property Management, Business or related field preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• 3 – 7 years of progressive experience in a multifamily property management role, with at least one year as a Property Manager preferred.
• Previous experience with new construction lease‑up properties required.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
• Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem‑solving skills with a passion for driving team success.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.