Assistant Property Manager

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive benefits

Career growth opportunities

Job summary

Coastal Ridge Real Estate is seeking an Assistant Property Manager for our Columbus community, reporting to the Property Manager. The role supports leasing production, financial oversight, and exceptional resident experiences within a full-time team environment.

The position emphasizes leasing and operations across tours, applications, renewals, and cash flow, with a focus on customer service and team collaboration.

Qualifications

• Requires high school diploma; bachelor’s degree preferred.
• Experience in leasing and sales required; Leasing Manager experience helpful.
• Familiarity with multifamily housing strongly preferred.
• Proficiency with property management software such as OneSite and Entrata preferred.
• Intermediate MS Office skills, especially Excel, desirable.

Responsibilities

• Assist in leasing process to meet team goals.
• Greet prospects, conduct tours, close leases, and manage applications and screening.
• Monitor resident renewals and maintain high service levels.
• Maintain clubhouse, model units, and tour routes to high standards.
• Support financial reporting and cash flow management; assist in weekly/monthly reports.
• Serve as acting Property Manager in absence and uphold company policies.

Skills

Leasing experience

Sales experience

MS Office (Excel)

Emergency duties readiness

Education

High school diploma

Bachelor’s degree preferred

Tools

OneSite

Entrata

RealPage/others

Job description

As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

801 Polaris apartments perfectly mesh modern urban living with suburban comforts and amenities. We’re nestled between Polaris Fashion Place and High Banks Metro Park with easy access to I-270. Our apartments feature studio, 1, and 2-bedroom floor plans with luxury finishes throughout – such as wood-style plank floors, stainless steel appliances, granite countertops, pendant lighting, and walk-in closets with extra storage.

What You’ll Own:

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
  • Ensuring leads are entered into Entrata, contacted, and followed up on.
  • Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
  • Monitoring and participating in resident renewal efforts.
  • Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.