Property Manager

associacareers; Wilmington (NC); On-site; USD 68,000 - 100,000; Full time

Job summary

associacareers in Wilmington, NC is seeking an experienced Multifamily Portfolio Property Manager to oversee operations across a portfolio of small multifamily communities. You will drive occupancy, asset performance, and resident experience while collaborating with owners, residents, and vendors.

The role requires budgeting, financial reporting, leadership, and strong customer service, with NC Real Estate Broker license.

Qualifications

• Minimum of three years of multifamily property management experience.
• Experience with budgeting, financial reporting, and performance management.
• Proficient in property management software and MS Office; strong communication.

Responsibilities

• Oversee daily operations of assigned multifamily communities to maximize resident satisfaction and property performance.
• Develop leasing, marketing, and resident retention strategies to maintain high occupancy and optimize rental income.
• Manage operating budgets and financial performance, ensuring revenue and expense goals are achieved.
• Prepare monthly owner reports and maintain accurate records related to property operations and financial performance.
• Supervise vendor and contract services repairs to ensure communities are well maintained and efficient.
• Conduct regular property inspections, including move-in/out and common area safety checks.
• Ensure timely resolution of resident concerns and maintain high customer service standards.
• Establish and maintain productive relationships with vendors and contractors for quality and cost-effective operations.
• Maintain compliance with local, state, and federal laws, including Fair Housing regulations.

Skills

Property management

Budgeting

Financial reporting

Leadership

Customer service

Organization

Education

North Carolina Real Estate Broker License

Tools

Property management software

Microsoft Office

Job description

Position Summary

We are seeking a motivated and experienced Multifamily Portfolio Property Manager to oversee the operations, financial performance, and resident experience of a portfolio of small multifamily communities. This role is responsible for implementing strategic initiatives, optimizing asset performance, maintaining high occupancy levels, and ensuring service excellence across multiple properties.

The ideal candidate is a results-driven property management professional with strong financial acumen, exceptional leadership skills, and a passion for creating positive resident experiences. This position works closely with property owners, residents, and vendors to ensure operational efficiency, regulatory compliance, and portfolio growth.

Key Responsibilities

• Oversee the daily operations of assigned multifamily communities to maximize resident satisfaction and property performance.
• Develop and implement effective leasing, marketing, and resident retention strategies to maintain high occupancy levels and optimize rental income.
• Manage operating budgets and financial performance, ensuring revenue and expense goals are achieved.
• Prepare monthly owner reports and maintain accurate records related to property operations and financial performance.
• Supervise vendor and contract services repair activities to ensure communities are well maintained and operating efficiently.
• Conduct regular property inspections, including move-in, move-out, and common area safety inspections.
• Ensure timely resolution of resident concerns and maintain a high standard of customer service.
• Establish and maintain productive relationships with vendors and contractors to ensure quality services and cost-effective operations.
• Maintain compliance with all local, state, and federal laws, including Fair Housing regulations and company policies.

Qualifications

• Minimum of three (3) years of multifamily property management experience.
• Strong knowledge of multifamily property management principles, industry best practices, and applicable regulations.
• Demonstrated experience with budgeting, financial reporting, and operational performance management.
• Proficiency in property management software and Microsoft Office Suite.
• Excellent communication, leadership, and interpersonal skills.
• Strong organizational skills with exceptional attention to detail.
• Effective problem-solving and decision-making abilities.
• Ability to work independently and collaboratively in a team environment.
• Commitment to delivering outstanding customer service.
• Flexibility to work evenings and weekends as business needs require (emergency calls).
• Current/Active North Carolina Real Estate Broker License required.

Why Join Our Team?

This is an exciting opportunity for an experienced property management professional who thrives in a fast-paced environment and enjoys driving operational excellence.