Property Manager

Prismhr Hire; Town of New Windsor (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Devon Management is seeking a Property Manager in New York with at least 1 year of apartment management experience and strong marketing skills. The role focuses on resident relations, leasing, and day-to-day operations across multiple sites.

You will oversee financial processing, reporting, and staff supervision, ensuring premium service and compliance with local landlord-tenant laws. Experience with lease-ups is a plus and a NY real estate license is preferred.

Qualifications

• 1 year of apartment management experience required.
• Strong marketing skills and customer service focus.
• Lease-up experience is a plus.

Responsibilities

• Oversee day-to-day property operations including financial processing and reporting.
• Manage resident relations and deliver premium customer service.
• Coordinate marketing outreach with neighborhood groups and local businesses.
• Supervise maintenance and ensure timely work orders and turnovers.
• Monitor rent collections and timely postings.
• Ensure audit readiness and accurate certifications.
• Respond to corrective measures and lease enforcement per laws.
• Prepare and review reports on a daily, weekly, monthly, and quarterly basis.

Skills

Apartment management

Marketing

Customer service

Education

NYS Real Estate Salesperson license

Tools

Yardi

Excel

Outlook

Job description

Property Manager 1

Since 1996, Devon Management has been setting a new standard of excellence, comfort and quality in affordable senior and multi-family housing. With 20 communities serving as home to more than 3,500+ people – and multiple new projects on the drawing board – we’re used to hearing residents declare: “I love my home!” And that’s because we’re dedicated to building and maintaining the quality living environments everyone deserves – without compromising affordability.

Oversee the day-to-day operational responsibilities of the property, to include financial processing & reporting, marketing, customer service, and staff supervision. The Candidate we are seeking must demonstrate 1 Year of Apartment Management experience with strong Marketing. Lease up experience is a plus.

Job Duties Include

• Oversee resident relations and consistently ensure premium customer service.
• Conduct comparative market studies with the assistance of the Director of Site Operations.
• Oversee marketing outreach to include interacting with neighborhood groups, small businesses, and community organizations.
• Evaluate and set the standard for product preparation, curb appeal, and general appearance of the community.
• Ensure residents abide by the clauses set forth in their lease in accordance with local landlord and tenant laws.
• Handle phone traffic, show apartments, and lease on an as needed basis.
• Actively cultivates and maintains a satisfactory wait list.
• Handle reporting responsibilities on a daily, weekly, monthly and quarterly basis as required.
• Monitor community collection efforts to ensure that all billable items are assessed, recorded, and collected in a timely fashion.
• Ensure timely rent collections, rent postings, and bank deposits. Monitor delinquent accounts.
• Handle late notices and evictions as required on delinquent accounts.
• Oversee maintenance department practices to include work orders, apartment move-ins, move-outs, and turnovers. Ensure work orders are completed and closed within 24 hours and turnovers are completed within three days of move-out.
• Complete routine community inspections (interior and exterior) to ensure curb appeal is maximized and all items requiring corrective measure are resolved timely.
• Operate office in an “audit ready” manner & successfully complete all internal audit evaluations.
• Complete certifications accurately, with minimal audit corrections required.
• Respond to corrective measures accurately, completely and timely.

Nice to Haves

• We are a technology driven company so experience with Excel, Work, Outlook and Yardi would be a plus. Valid driver’s license required.
• Familiar with LIHTC Section 42 properties and preferably have recognized national certifications
• A NYS Real Estate Salesperson license