Property Manager

Cresten Properties; Sioux Falls (SD); On-site; USD 50,000 - 70,000; Full time

Job summary

A property management company in Sioux Falls is seeking a Property Manager to oversee the daily operations of multi-family residential complexes. Responsibilities include achieving occupancy goals, managing property systems, and ensuring excellent customer service. Candidates should possess strong organizational and communication skills, with at least three years of experience in property or general management. Knowledge of the Yardi management system is preferred. The role involves work in both office settings and various apartment units.

Qualifications

• Three years of Property Management, General Management or equivalent experience preferred.
• Familiar with Fair Housing Laws preferred.
• Detail-oriented with exceptional office skills.

Responsibilities

• Oversee daily operations of multi-family residential complexes.
• Achieve occupancy goals through strategic advertising and timely filling of vacancies.
• Manage and maintain the property management system.
• Ensure effective communication with vendors and contractors.
• Conduct routine inspections of the property.

Skills

Detail-oriented

Excellent organization skills

Excellent communication skills

Interpersonal skills

Supervisory skills

Decision-making skills

Education

High School Diploma

Experience in Property Management or General Management

Tools

Yardi property management system

Microsoft Office Products

Job description

Join Our Team at Cresten Properties in Sioux Falls, SD!

JOB SUMMARY:

As a Property Manager with Cresten Properties, you will be responsible for overseeing the daily operations of multi-family residential complexes. Included in the day-to-day operations is providing exemplary living experience and the highest possible quality of service at a superior value for our residents.

DUTIES/RESPONSIBILITIES:

• Achieve occupancy goals through strategic advertising, property tours, and timely filling of vacancies.
• Respond to inquiries via phones, internet and walk-ins form prospective residents
• Schedule and conduct property showings with prospective residents
• Determine the eligibility of prospective residents according to company policy
• Manage and maintain the property management system
• Communicate effectively with vendors/contractors in a timely manner
• Maintain accurate records, compiling reports and documentation
• Provide excellent customer service and resident relations
• Ability to follow company safety requirements and maintain a secure premises of the property while providing solutions where applicable.
• Supervise maintenance activities in conjunction with the Maintenance Supervisor
• Conduct routine inspections of the property, including common areas, grounds, and amenities
• Ensure work orders are completed in a timely manner
• Conduct market surveys, staying competitive with competition
• Operate within non-discriminatory and Fair Housing laws
• Assist in property budgets
• Collect rents from current residents and assist in collections of delinquent accounts
• Monitor property performance metrics, such as occupancy rates, rent collections rates, and expense ratios
• Implement strategies to improve property performance, including cost-saving measures and increasing tenant retention
• Maintain and exceed personal KPI metrics, such as lead generation, lead-to-showing conversions, lease conversions, response times to tenant inquiries, maintenance issue resolution times and other metrics as determined by Supervisor
• Analyze property data to identify trends and areas for improvement
• Other duties as required/assigned

REQUIRED SKILLS/ABILITIES:

• Detail-oriented with exceptional office skills
• Excellent organization, communication, and interpersonal skills
• Must have the ability to prioritize and multi-task
• Operating standard office equipment, including job-related computer hardware and software applications, including Microsoft Office Products.
• Strong supervisory and decision-making skills with the ability to exercise sound judgment and discretion
• Ability to analyze data, recommend solutions, and implement policies effectively

EDUCATION AND EXPERIENCE:

• Three years of Property Management, General Management or equivalent experience preferred
• Familiar with Fair Housing Laws preferred
• Knowledge of Yardi property management system preferred
• High School Diploma required

WORK ENVIRONMENT:

• Work is performed in a small office setting as well as various apartment units.

TRAVEL REQUIREMENTS:

• Within Sioux Falls Metro area on a daily/weekly/monthly basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.