Property Manager

Cresten; Sioux Falls (SD); On-site; USD 45,000 - 65,000; Full time

Job summary

Cresten is seeking a Property Manager to oversee daily operations of multi-family residential complexes. You will strive to deliver an exemplary living experience and high-quality service at a superior value for residents.

You will drive occupancy goals through strategic advertising, property tours, and timely filling of vacancies, while maintaining accurate records and communicating with vendors and residents.

Qualifications

• Three years of Property Management or equivalent experience preferred.
• High School Diploma required.
• Familiar with Fair Housing Laws preferred.
• Knowledge of Yardi property management system preferred.

Responsibilities

• Achieve occupancy goals through strategic advertising, property tours, and timely filling of vacancies.
• Respond to inquiries via phones, internet, and walk-ins from prospective residents.
• Schedule and conduct property showings with prospective residents.
• Determine the eligibility of prospective residents according to company policy.
• Manage and maintain the property management system.
• Communicate effectively with vendors/contractors in a timely manner.
• Maintain accurate records, compiling reports and documentation.
• Provide excellent customer service and resident relations.
• Follow company safety requirements and maintain a secure premises of the property while providing solutions where applicable.
• Supervise maintenance activities in conjunction with the Maintenance Supervisor.
• Conduct routine inspections of the property, including common areas, grounds, and amenities.
• Ensure work orders are completed in a timely manner.
• Conduct market surveys, staying competitive with the market.
• Operate within non-discriminatory and Fair Housing laws.
• Assist in property budgets.
• Collect rents from current residents and assist in the collection of delinquent accounts.
• Monitor property performance metrics, such as occupancy rates, rent collection rates, and expense ratios.
• Implement strategies to improve property performance, including cost-saving measures and increasing tenant retention.
• Maintain and exceed personal KPI metrics, such as lead generation, lead-to-showing conversions, lease conversions, response times to tenant inquiries, and maintenance issue resolution times, and other metrics as determined by Supervisor.
• Analyze property data to identify trends and areas for improvement.
• Other duties as required/assigned.

Skills

Detail-oriented

Organization

Communication

Interpersonal skills

Multitasking

Microsoft Office

Education

High School Diploma

Fair Housing Laws knowledge

Yardi knowledge

Tools

Yardi

Microsoft Office

Job description

Overview

The Property Manager will be responsible for overseeing the daily operations of multi-family residential complexes. Included in the day-to-day operations is providing exemplary living experience and the highest possible quality of service at a superior value for our residents.

Responsibilities

• Achieve occupancy goals through strategic advertising, property tours, and timely filling of vacancies.
• Respond to inquiries via phones, internet, and walk-ins from prospective residents.
• Schedule and conduct property showings with prospective residents.
• Determine the eligibility of prospective residents according to company policy.
• Manage and maintain the property management system.
• Communicate effectively with vendors/contractors in a timely manner.
• Maintain accurate records, compiling reports and documentation.
• Provide excellent customer service and resident relations.
• Follow company safety requirements and maintain a secure premises of the property while providing solutions where applicable.
• Supervise maintenance activities in conjunction with the Maintenance Supervisor.
• Conduct routine inspections of the property, including common areas, grounds, and amenities.
• Ensure work orders are completed in a timely manner.
• Conduct market surveys, staying competitive with the market.
• Operate within non-discriminatory and Fair Housing laws.
• Assist in property budgets.
• Collect rents from current residents and assist in the collection of delinquent accounts.
• Monitor property performance metrics, such as occupancy rates, rent collection rates, and expense ratios.
• Implement strategies to improve property performance, including cost-saving measures and increasing tenant retention.
• Maintain and exceed personal KPI metrics, such as lead generation, lead-to-showing conversions, lease conversions, response times to tenant inquiries, and maintenance issue resolution times, and other metrics as determined by Supervisor.
• Analyze property data to identify trends and areas for improvement.
• Other duties as required/assigned.

Requirements

• Detail-oriented with exceptional office skills.
• Excellent organization, communication, and interpersonal skills.
• Must have the ability to prioritize and multi-task.
• Operating standard office equipment, including job-related computer hardware and software applications, including Microsoft Office products.
• Strong supervisory and decision-making skills with the ability to exercise sound judgment and discretion.
• Ability to analyze data, recommend solutions, and implement policies effectively.

Education and Experience

• Three years of Property Management, General Management or equivalent experience preferred.
• Familiar with Fair Housing Laws preferred.
• Knowledge of Yardi property management system preferred.
• High School Diploma required.

Work Environment

• Work is performed in a small office setting as well as various apartment units.

Travel Requirements

• Within Sioux Falls Metro area on a daily/weekly/monthly basis.

Physical Requirements

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.