Property Manager

CCI; Redlands (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

PTO

401(k) Plan

Career development opportunities

Employee assistance program

Job summary

CCI is seeking a Property Manager in Redlands, CA to lead on-site teammates and drive operational excellence. You will manage occupancy, compliance with regulations, and financial performance while delivering outstanding resident service.

You will also oversee marketing strategies, budgeting, and program compliance, partnering with regional managers to optimize property value. Strong communication and leadership are essential.

Qualifications

• 3+ years’ experience managing people.
• 1+ years’ experience in Property Management or related real estate discipline.
• 1+ years’ experience with standard real estate software (Yardi, Microsoft Office 365).
• Bachelor’s degree or equivalent professional experience.
• Industry certification such as CPM, CAM, or similar preferred.

Responsibilities

• Lead by example and align with CCI's goals and values.
• Maintain full occupancy and ensure resident satisfaction and safety.
• Manage recruitment, training, and support to maximize team potential.
• Analyze market trends and contribute insights on market rates to asset managers.

Skills

People management

Communication

Tech-savvy

Budgeting

Education

Bachelor’s degree or equivalent

Tools

Yardi

Microsoft Office 365

Job description

We make good investments in our people, properties, tenants, and company. CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of other real estate assets covering traditional multifamily rentals, office, and light industrial uses. CCI employs around 400 Teammates in 30 states across the country – and we are growing!

As we enter the next phase of our company’s growth, we’re looking for Teammates who can help us optimize our existing management platform (systems, tools, and processes), better leverage technology, and maintain our reputation for excellence. We are looking for ambitious self-starters who aren’t afraid to dig in. We value excellent communication and collaboration, and we reward those who challenge the status quo to find better ways of doing things. We believe that people learn best by doing – so although we offer a full range of classroom learning and structured training paths, we prioritize hands‑on experience and self‑directed development.

About You

As a Property Manager at CCI, you will provide leadership and management to other on‑site Teammates, and you will be personally responsible for achieving excellence in all aspects of operational performance at your assigned property. You are a confident and capable people manager. You’re well versed in juggling multiple competing priorities and able to react and recalibrate quickly without missing a beat as situations evolve. You are passionate about property management and driven by a desire to achieve the optimal results when it comes to occupancy, resident satisfaction, compliance with Landlord/Tenant law, safety and building upkeep and financial performance. You are a fast learner and an excellent teacher, able to quickly grasp new concepts and re‑package that learning in ways that your Teammates are able to absorb, embrace, and adopt. You are comfortable with ambiguity and confident in making decisions, even with incomplete or imperfect information. You are an excellent communicator, able to interact with confidence and poise with internal and external stakeholders at all levels.

In this role, you will have the opportunity to make a significant impact on the business while advancing your career. We are looking for a leader who can juggle multiple competing priorities, react, and recalibrate quickly without missing a beat as situations evolve.

What will you be doing?

Leadership and Management:

Lead by example, prioritizing CCI's goals and values, including integrity and excellence. Strengthen relationships with team members, local housing authority (for properties with Tenant-based Voucher recipients), and other stakeholders to bolster CCI's reputation. Foster a culture of accountability and ownership. Manage recruitment, training, and support to maximize team potential. Handle confidential information responsibly and cultivate partnerships to enhance CCI's standing.

Property Performance:

Ensure peak performance at your property by maintaining full occupancy, satisfying residents and team members, collecting accounts receivable promptly, complying with regulations, ensuring safety and cleanliness, and adhering to budgets. Utilize CCI's resources to set clear standards and assess performance regularly. Discuss performance with direct reports and address any shortcomings. Report property performance to higher management and implement recovery plans as needed.

Customer Service & Service Standards:

Take personal responsibility for communication, ensuring quality and timeliness. Address complaints and legal matters promptly, updating senior management. Develop marketing strategies for prospective residents meeting program requirements, adhering to Fair Housing regulations. Analyze market trends and contribute insights on market rates to regional and asset managers, maintaining CCI's brand standards and market reputation.

Marketing:

Refine and implement cutting‑edge marketing strategies to elevate the property's market visibility, allure high‑caliber tenants, and achieve occupancy objectives. Leverage digital, social media, and traditional advertising platforms, maintaining strict alignment with brand guidelines. Drive resident retention initiatives to cultivate robust community bonds, actively engage residents, and reduce turnover. Regularly analyze market dynamics and competitor activity to optimize marketing tactics, contributing to strategic pricing discussions alongside Regional and Asset Managers.

Budgeting & Financial Management:

Maximize revenue through effective occupancy management and leasing, promptly implementing rent increases as required. Collaborate with the Regional Manager to select comp properties for market surveys and control expenses within budget. Plan capital improvements in advance, addressing budget variances with the Regional Manager and processing payables promptly. Develop ideas to enhance property amenities, assessing ROI with the Regional Manager and Asset Manager.

Program Compliance:

Collaborate with Compliance, Maintenance, and Accounting teams to ensure property compliance with federal, state, local, and lender regulations, including Affordable Housing programs (e.g., LIHTC, HOME, Housing Choice Voucher), HUD inspections (e.g., REAC/NSPIRE), and lender requirements (e.g., Property Capital Needs Assessment). Adhere to applicable laws, such as statewide or local rent control, ensuring all necessary verifications, recertifications, and inspections are conducted promptly and accurately.

How do I succeed in this role?

• Take initiative: Understanding the goal, developing and delivering a plan.
• Be Inquisitive: Not afraid to ask good questions and to challenge the status quo to find better ways to do things.
• Be Tech‑savvy: Leverage technology to help increase efficiency and optimize organizational and individual performance.
• Be a Good Communicator: Value excellent communication and collaboration; ability to communicate effectively with stakeholders at all levels, verbally and in writing.
• Be Detailed-oriented: Understanding and appreciating the importance of the details while seeing the big picture.
• Be Flexible: Willing to go above and beyond and can adapt quickly in changing circumstances.

Are you curious about the experience CCI is after? Look no further! We're seeking individuals with the right skills and know-how to help drive our company to new heights – to become a part of a team that values innovation, expertise, and collaboration.

Additionally, we'd like to hear from you if you have:

• 3+ years’ experience managing people
• 1+ years’ experience in Property Management or related real estate discipline
• 1+ years’ experience with standard real estate software (Yardi, Microsoft Office 365 preferred)
• Experience with multifamily housing preferred but not required
• Bachelor’s degree or equivalent professional experience
• Industry certification such as CPM, CAM, or similar preferred

Qualifications

Why Join Us

CCI's approach is simple: we invest in our people. Our culture emphasizes long‑term career development. We provide continuous job‑specific training, resources, and support to maximize our Teammates' learning opportunities, making them our most valuable asset.

We Say Yes to Uniqueness

We are proud to be an Equal Employment Opportunity (EEO) employer. Our commitment to equal opportunity extends to all applicants and employees, regardless of national origin, race, sex, gender, sexual orientation, age, disability, or any other class protected by the laws in the states where we operate.

What We Offer

We offer a comprehensive compensation and benefits package, a commitment to work‑life balance, and ongoing career development opportunities.

Benefits & Perks

• Company Culture
• 10 holidays per year
• Paid Time Off (PTO)
• Medical, dental & vision insurance
• Basic life insurance & supplemental benefits
• HSA/FSA
• Employee Assistance Program (EAP)
• 401(k) Plan
• Other rewards throughout the year

How We Hire

CCI is committed to finding the best talent to embody our Credo and grow with the Company. Our hiring timeline may vary based on the position you're applying for.