Property Manager

Gateway Management Company; Jacksonville (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Gateway Management Company in Jacksonville, NC, seeks a Property Manager to oversee day-to-day operations of the Autumn Ridge/Blue Springs affordable communities. You will lead staff, enforce LIHTC compliance, manage rent collection, and ensure occupancy goals are met in a compliant, resident-focused environment.

The role requires strong communication, marketing outreach, and leadership. Candidates should have prior property management experience, LIHTC familiarity, and the ability to coordinate

Qualifications

• Excellent verbal and written communication skills and leadership abilities.
• Strong knowledge of multifamily operations, financial reporting, and resident relations.
• LIHTC and compliance experience is preferred.

Responsibilities

• Meet or exceed occupancy, rent collection, and expenses targets.
• Recruit, supervise, train, and assign maintenance and office staff.
• Operate in compliance with LIHTC and fair housing laws.
• Oversee maintenance, vendor coordination, and unit turnover.
• Maintain resident relations and respond to requests/complaints.
• Monitor rents, post to accounts, and safeguard funds.
• Enforce lease provisions and report incidents to management.

Education

High school diploma

Some college preferred

LIHTC experience preferred

Tools

Real Page OneSite

MS Office

Job description

Property Manager -

Gateway Management is currently seeking a Property Manager for our Autumn Ridge/Blue Springs apartment community located in Jacksonville, NC. This position is responsible for managing daily operations of the side-by-side affordable housing communities. Responsibilities include but are not limited to general administration, compliance, maintenance of the property, and management of employees to achieve the financial and occupancy goals of the community.

Essential job duties and responsibility of the ideal candidate:

• Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
• Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
• Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
• Works with integrity and ethically while upholding organizational values.
• Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
• Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
• Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
• Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.

What you need to be successful:

• Excellent verbal and written communication skills, including strong customer service and leadership skills.
• Excellent and creative outreach marketing skills.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
• Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
• Previous apartment management experience, low-income tax credit experience preferred.
• Valid Driver’s License and automobile insurance.
• Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must

EOE M/F/Vet/Disability

Job Type: Full-time