Property Manager

Southwood Realty Company; Jacksonville (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

Southwood Realty Company seeks a Property Manager to oversee a Jacksonville, NC property. You will manage leasing, staff supervision, and resident relations under the Regional Manager, ensuring policy compliance and budget adherence.

The role requires strong customer service, teamwork, and problem-solving skills, with a focus on timely responses to resident needs and maintaining curb appeal and professional standards.

Qualifications

• High School Diploma required for entry.
• Experience in selling and customer service preferred.
• Ability to type at least 40 WPM and stay organized.

Responsibilities

• Oversee property operations under Regional Manager.
• Maintain relationships with prospective and current residents.
• Enforce property policies and budgets.
• Supervise service team and office staff.
• Handle leasing and ensure effective sales techniques.
• Respond promptly to resident requests and complaints.
• Design and maintain a resident retention program.
• Maintain professional appearance and curb appeal.

Skills

Fast-paced environment

Customer service

Team player

Problem solving

Typing speed 40 WPM

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Property Manager

Full Time Regular Sales Reserve at Jacksonville Commons, Jacksonville, NC, US 1 Attachments

Job Summary:

The Property Manager is responsible for ensuring the efficient operation of the property under the direction of the Regional Manager. Property Managers maintain relationships with all potential residents and residing residents and ensure consistent application of property policies. Manager must maintain relationships between the property and all other departments within Southwood Realty.

Summary of Duties and Responsibilities:

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Southwood Realty; insuring through constant supervision and review of all personnel in all departments are operating within those regulations.
• Operating the property within the financial guidelines, i.e., the budget established
• Daily physical inspection of the property and direct supervision of the service team
• Direct supervision of the office staff and bookkeeping functions
• Responsible for ensuring a professional appearance and attitude at all times for yourself and all property employees
• Responsible for the leasing of the property; insuring the supervision of the office and leasing personnel that all sales techniques and methods required are being used effectively and in a professional manner
• Responsible for ensuring that all personnel respond to resident requests of complaints in a timely, efficient, and courteous manner
• Responsible for implementing, designing and maintaining a resident retention program
• Responsible for ensuring the physical well-being and curb appeal of the apartment community

Qualifications:

• Must be able to work in a fast-paced and customer service-oriented environment
• Works as part of a team, as well as completes assignments independently
• Exercises problem-solving skills
• High School Diploma
• At least 2 years of selling experience
• At least 5 years of customer service experience
• Able to type at least 40 WPM
• Must be organized

*Only applicants with previous experience will be considered for this position

Full job description can be found in the below attachment.

Attachments (1)