Property Manager -Mt. Carmel Gardens

CRM Residential; Philadelphia (Philadelphia County); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with Safe Harbor 3% match

Paid Time Off

Company Holidays

Bonus Potential

Job summary

CRM Residential is seeking a Community Property Manager in Philadelphia to develop engagement strategies, build relationships with customers and partners, and manage communications across channels. The role emphasizes improving resident satisfaction, cost controls, and revenue initiatives within approved budgets.

The ideal candidate brings 3–5 years in property management with tax credits, HUD knowledge, and strong leadership skills to guide on-site operations and team performance.

Qualifications

• High school diploma or equivalent education required.
• Bachelor's degree preferred.
• 3-5 years of property management experience required, with at least 2 years in tax credits.
• Project-based Section 8 experience.
• HUD knowledge/experience and strong management experience.
• Experience with Enterprise Income Verification system and processing HAP vouchers through TRACS; MOR with Contract Administrator.

Responsibilities

• Develop and implement community engagement strategies to increase customer satisfaction and loyal.
• Build and maintain relationships with customers, stakeholders, and partners.
• Monitor and respond to customer feedback and inquiries on social media platforms and other channels.
• Create and manage content for social media platforms, blogs, and other communication channels.
• Plan and execute events and activities to engage the community.
• Analyze community engagement metrics and provide regular reports to management.
• Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels.

Skills

Communication skills

Organizational skills

Project management

Teamwork

Community engagement

Education

High school diploma or equivalent

Bachelor’s degree

Tools

TRACS

Job description

CRM Residential is a trusted and growing leader in affordable housing property management, committed to strengthening communities and elevating the places people call home. As we continue to expand our portfolio, we are focused on improving operational excellence across our properties-investing in upgrades that create safer, more welcoming environments and delivering strong results, with most communities earning 90% or higher on inspections in the past year.
At the heart of our success are the people who choose to build their careers with us. We believe exceptional housing starts with empowered teams, which is why we invest in ongoing training, clear career paths, mentorship programs, and technology that makes work easier, safer, and more efficient. Working at CRM Residential is more than a job—it's a purpose-driven career where you can grow, make a meaningful impact, and help provide reliable, quality homes for those who need them most.

Why Join CRM Residential:

• Comprehensive Health Coverage
• Retirement Savings with employer contribution
• Bonus Potential
• Paid Time Off (PTO)
• Company Paid Holidays
• Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions.

Salary Range: $65,000 - $70,000 annually

What You'll Get To Do:

TheCommunity Property Managerwill be responsible for building and maintaining relationships with our customers, stakeholders, and partners. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for building communities. The Community Property Manager is responsible for all phases of the operation of the property. Including, but not limited to achieving the highest possible net operating income through implementation of effective cost control and revenue improvement programs, the general administration and maintenance of the physical property, the supervision and direction of all personnel and the financial operation of the property within approved budgetary guidelines. The Community Property Manager will be responsible for but not limited to:

• Develop and implement community engagement strategies to increase customer satisfaction and loyal
• Build and maintain relationships with customers, stakeholders, and partners
• Monitor and respond to customer feedback and inquiries on social media platforms and other channels
• Create and manage content for social media platforms, blogs, and other communication channels
• Plan and execute events and activities to engage the community
• Analyze community engagement metrics and provide regular reports to management
• Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels

Requirements:

• High school diploma or equivalent education required
• Bachelor's degreepreferred
• 3-5 years of property management experience required, must have at least 2 years experience withtax credits
• Project based Section 8 experience
• HUD knowledge/experience and strong management experience
• Candidates should be versed in the Enterprise Income Verification system, process the HAP voucher through TRACs, and successfully been through a MOR with the Contract Administrator, etc.
• Affordable housing certifications preferred
• Excellent written and verbal communication skills
• Strong organizational and project management skills
• Ability to work independently and as part of a team
• Passion for building and engaging communities
• Valid driver's license and reliable transportation
• Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred
• Full Time Schedule: Monday-Friday 8:30-5:00pm

About CRM Residential:

We are an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for property management and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.