Property Manager

Investment Real Estate, LLC; Easton (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in self-storage is seeking a dedicated Property Manager to oversee daily operations at a facility. This role involves engaging with customers, managing rentals, and ensuring the property is well-maintained. Ideal candidates will have a background in customer service or sales, possess strong organizational skills, and be familiar with Microsoft Office tools. Join a team-oriented environment that values hard work, enthusiasm, and a commitment to customer satisfaction. If you're looking for a rewarding opportunity in a growing company, this position offers a chance to make a real impact.

Qualifications

• 1-3 years of experience in customer service or sales roles.
• Proficient in Microsoft Office Suite.

Responsibilities

• Interact daily with customers and present storage options.
• Ensure facility maintenance and cleanliness.

Skills

Customer Service

Sales

Microsoft Outlook

Microsoft Excel

Microsoft Publisher

Microsoft Word

Education

High School Diploma

Property Management Certification

Tools

Computer Accounting Software

Job description

The Property Manager is responsible for the daily operations of an assigned self-storage facility within the Moove In Self Storage portfolio of properties. Property Managers represent our company in a professional manner with a positive attitude, willingness to help tenants and customers, with an eagerness to learn and do your best every day.

The Business:

Moove In Self Storage (MISS) is a locally owned and operated storage portfolio with locations in Pennsylvania, Maryland, New York, New Jersey, Iowa, Connecticut, Massachusetts, Delaware, and Virginia. We are growing and expanding into new and existing markets. Learn more atwww.irellc.com .

The Environment:

Moove In Self Storage employees are team-oriented where all colleagues wear many hats and help each other succeed. While business is the priority, colleagues are encouraged to live healthy, balanced lives. Our company is guided by the core values of doing the right thing for our clients, being engaged, enthusiastic and competitive, working hard and smart, having fun, and being compassionate and authentic.

Specific Duties:

• Interact daily with customers and present storage options to meet their needs.
• Communicate with customers via email, telephone and in person as outlined in the Operations Manual.
• Visually inspect the facility daily; address maintenance and cleanliness issues as needed.
• Make daily bank deposits and deliveries to the Post Office.
• Be responsible for accurate computer accounting records and petty cash funds.
• Timely collection of rent, deposits, assessed fees and other fees.
• Selling retail merchandise such as locks, packing materials and boxes.
• Make past due calls to delinquent accounts.
• Be thoroughly familiar with emergency procedures such as dealing with fires, criminal activity, accidents, natural or “man-made” disasters.
• Participate in training programs or seminars at management’s request.
• Other duties as assigned.

Requirements

Qualifications:

• Valid Driver’s License.
• 1-3 years of experience in a customer service or sales role.
• Proficiency with Microsoft Outlook, Excel, Publisher, and Word.
• Property Management experience is a plus.

Physical Requirements:

• Must be able to traverse the location and inspect the entire property in varying weather conditions.
• Able to sit for long periods of time.
• Stooping, bending, twisting, reaching and repetitive motion may be required in the completion of job duties.
• Ability to travel to locations other than the facility for the purpose of completing company errands.