Property Manager

Intuit Inc.; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Intuit Inc. is seeking an experienced property manager to oversee day-to-day operations of assigned public or affordable housing properties in Chicago. You will supervise staff, manage leasing, rent collection, and maintenance coordination while ensuring compliance with Fair Housing and program requirements.

The role requires extensive knowledge of budgeting, vendor coordination, and resident relations. On-site work and travel between properties are expected.

Qualifications

• Four or more years of progressively responsible property-management experience, preferably in public or affordable housing.
• Knowledge of Fair Housing, leasing, collections, maintenance coordination, inspections, budgeting, file documentation, and affordable-housing compliance practices.
• Rent certification credential or willingness to obtain within two weeks of employment.
• Strong computer proficiency in Microsoft 365, Yardi or comparable software, work-order systems, spreadsheets, email, and electronic records.

Responsibilities

• Direct daily property operations, staff workflow, resident service, leasing activity, occupancy, rent collection, delinquency follow-up, and site administration.
• Monitor property income and expenses, approve invoices within delegated authority, support budget preparation, review monthly reports, and address variances with supervisory and accounting staff.
• Coordinate maintenance, inspections, unit turns, preventive maintenance, vendor access, emergency response, and work-order follow-up to maintain property conditions.
• Ensure resident interactions, leasing practices, notices, files, recertification support, reasonable-accommodation processes, and documentation comply with Fair Housing and program requirements.
• Address resident concerns and lease-enforcement matters, conduct property meetings and inspections, prepare reports, and escalate issues as needed.

Skills

Customer service

Budgeting

Communication

Conflict resolution

Organizational skills

Site travel

Education

Associate or bachelor’s degree in business, housing, public administration

Tools

Yardi

Microsoft 365

Job description

Position Summary

Manages the day-to-day operations of an assigned public or affordable housing property, including resident relations, leasing, collections, maintenance coordination, financial performance, compliance support, and site administration.

Primary Responsibilities

• Direct daily property operations, staff workflow, resident service, leasing activity, occupancy, rent collection, delinquency follow-up, and site administrative functions.

• Monitor property income and expenses, approve invoices within delegated authority, support budget preparation, review monthly reports, and address variances with supervisory and accounting staff.

• Coordinate maintenance, inspections, unit turns, preventive maintenance, vendor access, emergency response, and work-order follow-up to maintain safe and acceptable property conditions.

• Ensure resident and applicant interactions, leasing practices, notices, files, recertification support, reasonable-accommodation processes, and documentation are handled consistently with Fair Housing and applicable program requirements.

• Address resident concerns and lease-enforcement matters, conduct property meetings and inspections, prepare required reports, and elevate legal, safety, compliance, financial, or personnel issues appropriately.

Additional Duties: Performs other duties, special projects, coverage assignments, and responsibilities as needed or assigned to support property, resident, client, and organizational needs.

Required Qualifications

• Four or more years of progressively responsible property-management experience, preferably within public, affordable, subsidized, LIHTC, HUD-assisted, or voucher-supported housing.

• Demonstrated knowledge of Fair Housing, leasing, collections, maintenance coordination, inspections, resident relations, budgeting, file documentation, and affordable-housing compliance practices.

• Must hold a rent certification credential or be willing and able to obtain the required certification within two weeks of employment.

• Strong computer proficiency in Microsoft 365, Yardi or comparable property-management software, work-order systems, spreadsheets, email, and electronic records.

• Demonstrated customer-service, communication, conflict-resolution, organizational, and follow-through skills.

• Ability to work on-site and travel between properties as required.

Preferred Qualifications

• Associate or bachelor’s degree in business, real estate, housing, public administration, or a related field.

• Experience with HUD, Chicago Housing Authority (CHA), LIHTC, Housing Choice Voucher, PBV, or other affordable-housing programs.

• CAM, ARM, COS, HCCP, TCS, or comparable property-management or affordable-housing credential.

• Experience supervising site staff or coordinating cross-functional property teams.

• Experience with property budgeting, monthly financial reporting, inspections, recertifications, unit turns, and corrective-action follow-up.

• Experience managing resident-service issues, lease enforcement, vendor coordination, and site-level operational reporting.

Core Competencies

Resident and customer service; property operations; professional communication; sound judgment; confidentiality; teamwork; organization; documentation accuracy; problem-solving; financial awareness; conflict resolution; cultural responsiveness; accountability; and commitment to Fair Housing, ethical conduct, and respectful treatment of residents, applicants, coworkers, vendors, and community partners.

Benefits

Medical, Dental, Vision, Paid Time Off (PTO), and Holiday Pay, subject to plan terms and eligibility requirements. Benefits are subject to the terms, conditions, waiting periods, and eligibility provisions of applicable plans and policies.