Property Manager

Housing-Authority-of-the-Birmingham-District; Birmingham (AL); On-site; USD 65,000 - 95,000; Full time

Job summary

Housing Authority of the Birmingham District is seeking a Property Manager (Full Time) in the Housing Operations department. The role oversees maintenance staff, enforces leases and rent collection, and ensures properties comply with HABD, HUD, and PHAS requirements.

Responsibilities include supervising staff, preparing required reports, coordinating with maintenance and client services, and maintaining accurate records and budgets.

Responsibilities

• Directs the work of staff, including assigning, planning, reviewing, evaluating, and disciplining as needed.
• Reports significant developments to the Regional Property Manager.
• Communicates with the Regional Maintenance Supervisor on work orders, maintenance, and capital projects.
• Maintains resident files, inventory records, and HUD/HABD reports; processes purchase requests and manages petty cash.
• Oversees property operations to meet PHAS, occupancy, and housing standards.
• Manages occupancy, rent collection, safety, and curb appeal to ensure property success.

Job description

Description

Property Manager(Full Time)
Department: Housing Operations

Summary

The primary purpose of this position is to perform managerial, supervisory, and day-to-day operational functions for an assigned housing property. The incumbent is responsible for overseeing maintenance staff, enforcing lease agreements and timely rent payments by residents, and ensuring that all housing procedures are adhered to and that units are compliant with applicable regulations. All activities must support the Housing Authority of the Birmingham District's ("HABD" or "Agency") mission, strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed.

• Directs the work of staff, including assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
• Reports all significant developments to the Regional Property Manager.
• Communicates regularly with the Regional Maintenance Supervisor on the status of work orders, preventive maintenance, and capital projects.
• Performs administrative tasks, including maintenance of resident files and inventory records; preparation of reports required by US Department of Housing and Urban Development ("HUD") and HABD; submission of purchase requests; maintenance of petty cash fund/credit cards.
• Continually evaluates the effectiveness and productivity of the housing operations and staff and develops and implements operational improvement programs as required; establishes policies and procedures.
• Oversees assigned property or properties; ensures the properties meet the leasing, occupancy, and physical condition requirements of the Public Housing Assessment System (PHAS); maintains the grounds and units in compliance Agency standards and HUD or other requirements.
• Maintains responsibility for the success of the property through innovation and partnership, including maximizing occupancy, rent collection, safety, and curb appeal.
• Provides customer service to residents and the general public; responds to requests in a prompt and courteous manner; engages residents in HABD mission.
• Serves as an Agency representative for community meetings and events under the direction of Agency leadership.
• Coordinates with Client Services staff to support clients' journeys to self-sufficiency.
• Prepares or supervises the preparation of all weekly, monthly, and annual reports relating to assigned developments; maintains reports and submits to appropriate department(s) or agencies.
• Oversees orientation for new residents, shows unit, explains lease and briefs them on HABD policies and procedures.
• Supervises or performs the calculation of rent adjustments for incoming, continued occupancy, and vacated units; maintains and monitors delinquent rent roll, issues delinquent notices, and late payment charges, and initiates corrective action.
• Advises residents of lease violations and eviction proceedings; interacts with counsel regarding resident evictions and attends hearings.
• Maintains inventory of property, appliances, vehicles, etc., designated to the assigned development.
• Counsels or supervises the counseling of tenants who are not complying with policies and procedures or who have delinquent rent problems; develops solution for alternative payment methods.
• Partners with HABD staff and external groups and agencies rendering supportive services to clients.
• Reviews ledgers and makes adjustments; prepares and maintains forms, records, and reports.
• Actively participates in and develops tenant association activities; meets with tenant leaders to plan meetings and suggest ideas to improve participation and resolve problems.
• Supervises or performs resident annual recertifications, interims, moves, and other transactions; monitors prepares, and distributes annual recertification notices; ensures accuracy of data.
• Prepares or supervises the preparation of late rent notices, eviction notices, or other violation form notices.
• Coordinates maintenance activities with site maintenance leads; takes corrective action when needed.
• Conducts or supervises inspections; signs and explains inspection reports.
• Supervises the annual reviews of tenants and the housekeeping inspections of dwelling units.
• Calculates and/or monitors any repairs, prepares any required billing statements, oversees contractors, and signs off on work performed and invoices.
• Supervises maintenance work orders for all potential and existing vacancies under supervision in coordination with the Supervisor of Maintenance.
• Performs periodic drive-by or walk-by inspections of buildings and grounds; resolves unsatisfactory conditions with residents; initiates lease termination proceedings when warranted.
• Participates in the filing and resolution of insurance claims.
• Provide meaningful input to the capital and budget planning process.
• Monitors expenditures and takes corrective action to ensure compliance with approved budget.
• Coordinate with Human Resources, IT, and Agency leadership on the on-boarding of new employees.
• Responds to emergency calls after hours and on weekends.
• Attends property, community, departmental, and HABD-wide staff meetings and training sessions as scheduled during and after normal business hours.
• Provide meaningful input to the capital planning process, budget process, and examine expenditures for cost savings and efficiencies 'share best practices with colleagues.
• Set performance targets and coach staff to