Property Management Support Specialist - Hybrid (Buffalo)

M&T Bank Corporation; Buffalo (NY); On-site; USD 26,000 - 43,000; Full time

Job summary

The Property Management Support Representative at M&T Bank Corporation is based on-site at One M&T Plaza in Buffalo, NY, with four days in the office and one day working from home. The role supports a regional portfolio by coordinating with mechanics, vendors, landlords, and property managers.

You will monitor, create, and distribute work orders in Tririga, track SLAs, review invoices in Oracle, and code costs. Strong customer service is essential.

Qualifications

• Associate's degree or equivalent experience in business.
• Customer service experience required.
• Familiarity with construction and property management terminology.

Responsibilities

• Monitor, create, and distribute work orders to vendors and landlords.
• Track SLAs and ensure timely completion of service requests.
• Review invoices, code costs, and assist with data entry.
• Maintain risk and regulatory compliance in daily tasks.
• Support region with coordination among mechanics, managers, and tenants.

Skills

Customer service

Multitasking

Organizational skills

Education

Associate’s degree in Business or equivalent experience

Tools

Tririga system

Oracle System

Job description

The Property Management Support Representative at M&T Bank Corporation is based on-site at One M&T Plaza in Buffalo, NY, with four days in the office and one day working from home. The role supports a regional portfolio by coordinating with mechanics, vendors, landlords, and property managers.

You will monitor, create, and distribute work orders in Tririga, track SLAs, review invoices in Oracle, and code costs. Strong customer service is essential.