Property Management Liaison

BNI Global LLC.; Hartford (CT); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Department of Administrative Services in Hartford, CT is seeking a Property Management Liaison to oversee and coordinate the management of state facilities and contracted services. This role emphasizes reliability of building systems, budget adherence, and vendor oversight across a statewide portfolio.

Responsibilities include monitoring preventive maintenance, supporting capital planning, and ensuring services align with established budgets.

Qualifications

• Seven (7) years of experience in general business management, property management or business contract administration.
• One (1) year of the General Experience must have been in property management.
• College training may be substituted for the General Experience as described.

Responsibilities

• Performs specialized property management oversight duties of security, maintenance, custodial and other services provided by vendors and contractors for state buildings and grounds and/or tenants of space leased by the state.
• Oversees contractual compliance of property management firms.
• Ensures contractors stay within budget.
• Recommends budgetary adjustments.
• Authorizes projects and emergency work for assigned buildings and grounds.
• Coordinates and oversees preventive maintenance and energy conservation programs for assigned buildings.
• Serves on vendor/contractor selection panels.
• Acts as liaison with operating units, agencies, contractors, vendors, tenants and outside officials regarding unit policies and procedures.
• Monitors and audits vendor compliance with state environmental, certification, permit, safety and security requirements.
• Investigates liability and claim issues.
• Performs property inspections.
• Prepares and reviews financial reports and correspondence.
• May review or prepare project plans, specifications and cost estimates for building renovations.
• May make recommendations on policies, procedures, standards and specifications.

Skills

Contract administration

Budget preparation

Building operations

Interpersonal skills

Oral and written communication

Vendor management

Education

Bachelor's degree substitution for experience

Tools

CMMS experience

Maintenance management software

Job description

Introduction

The State of Connecticut, Department of Administrative Services (DAS), Facilities Management Division is now accepting applications from qualified individuals for a Property Management Liaison position.

The Facilities Management Division oversees a statewide real estate portfolio of approximately 6 million square feet, including commercial office buildings, high rise facilities, laboratory spaces, and structured parking. The division manages an annual operating budget of approximately $30 million and is responsible for ensuring safe, efficient, and reliable building operations across all properties.

WHAT WE CAN OFFER YOU

Visit our new State Employee Benefits Overview page!

• Professional growth and development opportunities
• A healthy work/life balance to all employees

THE ROLE

The Property Management Liaison will be assigned responsibility for approximately one third of this portfolio and will serve as the facilities management lead for their designated buildings. This role carries significant responsibility for the performance, maintenance, and reliability of complex building systems—including HVAC, electrical distribution, plumbing, life safety systems, vertical transportation, energy management systems, and associated infrastructure.

The Liaison will oversee operations, monitor preventive and corrective maintenance, support capital planning efforts, and ensure that all building services are delivered within established budgetary parameters. The role requires judgment in balancing operational needs and fiscal stewardship.

POSITION HIGHLIGHTS

• Monday - Friday schedule
• Full-time (40 hours per week)
• First shift
• The primary reporting location is 450 Columbus Blvd., Hartford, CT, with regular travel to assigned facility locations throughout the state
• Hybrid work environment (combination of on-site and remote work)
• After hours availability is required to respond to building emergencies

ABOUT US

DAS provides timely and cost-effective services to state agencies, state employees, municipalities, private industry, and the public. DAS offers a diverse array of programs, encompassing statewide human resources, information technology, fleet vehicle services, building and construction, procurement, grants administration, and beyond.

Watch the video below to see what it's like to be a State of CT employee!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Administrative Services this class is accountable for performing as a specialist in property management functions to ensure contractual compliance by vendors and contractors under departmental jurisdiction.

EXAMPLES OF DUTIES

• Performs specialized property management oversight duties of security, maintenance, custodial and other services provided by vendors and contractors for state buildings and grounds and/or tenants of space leased by the state;
• Oversees contractual compliance of property management firms;
• Ensures contractors stay within budget;
• Recommends budgetary adjustments;
• Authorizes projects and emergency work for assigned buildings and grounds;
• Coordinates and oversees preventive maintenance and energy conservation programs for assigned buildings;
• Serves on vendor/contractor selection panels;
• Acts as liaison with operating units, agencies, contractors, vendors, tenants and outside officials regarding unit policies and procedures;
• Monitors and audits vendor compliance with state environmental, certification, permit, safety and security requirements;
• Investigates liability and claim issues;
• Performs property inspections;
• Prepares and reviews financial reports and correspondence;
• May review or prepare project plans, specifications and cost estimates for building renovations;
• May make recommendations on policies, procedures, standards and specifications;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of
• relevant agency policies and procedures;
• relevant state and federal laws, statutes and regulations;
• state of the art security, building operations and maintenance procedures and techniques;
• energy conservation methods and techniques;
• tenant agency requirements;
• contract administration;
• budget preparation and control;
• trades including building, custodial and grounds;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• Ability to
• prepare and analyze financial documents and reports;
• utilize computer software;
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in general business management, property management or business contract administration.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in property management.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

• Experience overseeing commercial office operations with budgets over $2M, including negotiating and approving service contracts, managing facility budgets, and reviewing financial reports
• Experience conducting field investigations of building deficiencies, preparing scopes of work, providing project oversight to include supervisor vendors and evaluating performance
• Experience administering Computerized Maintenance Management Systems (CMMS) to manage preventive maintenance schedules and process reactive work orders
• Experience serving as a liaison among tenant representatives, architects, engineers, insurance inspectors, project managers, and building officials
• Experience with commercial building systems including HVAC, electrical distribution, plumbing, fire, life safety, basic building envelope components
• Experience interpreting system documentation and communicating with contractors and technical personnel

SPECIAL REQUIREMENTS

• Incumbents in this class will be required to travel.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.