Property Management Front Desk Administrator

Core 3; Bloomington (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Core 3 in Bloomington, IL is seeking a Front Office Administrator to provide administrative support to our office staff and collaborate with the Property Management team.

You will welcome visitors, handle walk-in applicants, manage communications, schedule showings, respond to inquiries, and assist with rental processes.

The role requires a high school diploma, proficiency with Microsoft Office, discretion with confidential information, and strong multi-tasking and communication skills.

Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Comfortable handling confidential information.
• Multi-tasking and time-management with the ability to prioritise tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Welcoming visitors and directing them to the relevant office/personnel.
• Assist walk in applicants with tasks such as filling out an application, key check out, or move in packets
• Act as a liaison between customers and office staff while they are out of the office to ensure prompt service
• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents.
• Respond to all prospective inquiries including, online, in person, phone, etc.
• Schedule showings for agents based on their availability
• Answer calls regarding rental application status, and work with office staff to ensure prospects are informed through the application process
• Assist as needed for lock outs, meeting vendors on site, potential showings based on office availability
• Act as back up for Penske rental truck check outs and returns
• Entry of rental payments, 30-day notices, tenant insurance, and other relevant items into our tenant software
• Performing other duties as assigned

Skills

MS Office Suite

Education

High school diploma

Job description

Core 3 in Bloomington, IL is seeking a Front Office Administrator to provide administrative support to our office staff and collaborate with the Property Management team.

You will welcome visitors, handle walk-in applicants, manage communications, schedule showings, respond to inquiries, and assist with rental processes.

The role requires a high school diploma, proficiency with Microsoft Office, discretion with confidential information, and strong multi-tasking and communication skills.