Property Management Assistant: Rent, Leases & Resident Care

The Integral Group; Birmingham (AL); On-site; USD 36,000 - 54,000; Full time

Job summary

The Integral Group in Birmingham, AL is seeking a Community Administrator to manage rent postings, account for payments in Yardi, and support leasing activities and resident relations. You will oversee notices for delinquencies, NSF handling, and coordinate with management on renewal programs.

You will also assist in move-out processes, coordinate with the leasing team, and help ensure accurate reporting and monthly close-out procedures. A high-energy, customer-focused candidate is preferred.

Qualifications

• Two years’ experience in the multi-family apartment industry.
• Experience in dealing with customers or the general public.
• Previous leasing/customer service experience helpful.
• Previous collection experience helpful.

Responsibilities

• Post rent and payments using Yardi and maintain accurate financial records.
• Address late rent payments following IPM policy and contact delinquent residents.
• Inform residents of NSF checks within 24 hours of accounting notification and follow up within 48 hours.
• File evictions and dispossessory warrants in line with statutes and policy, attend court dates.
• Walk units within 24 hours of move-out and perform move-out inspections in Yardi.
• Turn over bad debts for collection and process deposits within 72 hours of move-out.
• Prepare month-end accounting reports per Owner’s requirements and procedures.
• Process invoices for payment after approval and monitor PO approvals.
• Maintain vendor processes and ensure usage of vendor cafe and approvals.
• Review budget variances weekly and correct GL reclassifications as needed.
• Respond to inquiries timely and assist with monthly close-out.

Skills

Customer service

Leasing experience

Team player

Communication

Multitasking

MS Office

Education

High School Diploma or GED

Business school or college courses

Tools

MS Office Suite

Job description

The Integral Group in Birmingham, AL is seeking a Community Administrator to manage rent postings, account for payments in Yardi, and support leasing activities and resident relations. You will oversee notices for delinquencies, NSF handling, and coordinate with management on renewal programs.

You will also assist in move-out processes, coordinate with the leasing team, and help ensure accurate reporting and monthly close-out procedures. A high-energy, customer-focused candidate is preferred.