Property Maintenance Lead — On Call

Avanath; North Highlands (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health, dental & vision benefits

401(k) plan

Paid time off

Paid holidays

Growth opportunities

Internal promotions

Job summary

Avanath is seeking a Maintenance Supervisor to lead maintenance teams across our multifamily communities. You will supervise staff and vendors, ensure timely service, quality move-ins, and strong curb appeal while upholding Avanath's commitment to resident satisfaction.

You will partner with the Community Manager, manage work orders, safety, and preventative maintenance, and drive cost-conscious, high-quality results in a fast-paced environment.

Qualifications

• At least 3 years of multifamily property maintenance experience.
• One year of supervisory experience.
• Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry.
• HVAC and CPO certifications are highly desired.
• Valid Driver’s License.
• Very strong organizational skills and ability to handle multiple priorities.
• Solid interpersonal and customer service skills.
• Must be available for on-call and weekend work.

Responsibilities

• Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency, follow-up, and follow-through in dealing with residents on all matters.
• Enforce policies of the community that are delegated by Community Manager.
• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Coordinate, schedule, and respond to resident/management requests and work orders.
• Ensure all repairs and replacements are necessary for community common areas and units.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
• Inspect grounds, building, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Maintain hazard communications program; teach and promote safe work practices.
• Manage unit inspections.
• Responsible for key control of the community.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
• Manage and participate in on-call emergencies in the community.
• Plan for and utilize property resources, equipment, and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors.
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.

Skills

Supervisory experience

Plumbing

HVAC

Electrical

Carpentry

Customer service

Driver's license

On-call availability

Tools

Hand & power tools

Job description

Avanath is seeking a Maintenance Supervisor to lead maintenance teams across our multifamily communities. You will supervise staff and vendors, ensure timely service, quality move-ins, and strong curb appeal while upholding Avanath's commitment to resident satisfaction.

You will partner with the Community Manager, manage work orders, safety, and preventative maintenance, and drive cost-conscious, high-quality results in a fast-paced environment.