Property Maintenance & HOA Operations Lead

Arctaris Saddleback Ski Operations Llc; Rangeley (ME); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Season pass

Friend tickets

Ski/snowboard lessons

Employee discounts

401k

Health Savings Account

Job summary

Arctaris Saddleback Ski Operations Llc in Rangeley, ME seeks a Property Maintenance Office Manager (HOA) to support Saddleback's property maintenance and HOA functions. You will coordinate maintenance requests, dispatch work, and maintain accurate records in Rent Manager while working with owners, vendors, and resort departments.

The ideal candidate will be highly organized, responsive, and capable of balancing administrative tasks with frequent communication to homeowners and staff.

Qualifications

• Strong administrative, organizational, and customer-service skills.
• Clear and professional written and verbal communication.
• Ability to manage multiple requests, deadlines, and follow-ups.
• Accuracy when entering information and maintaining records.
• Ability to learn and use Rent Manager and other company systems.
• Good judgment when prioritizing requests and escalating urgent concerns.
• Dependable attendance and punctuality.
• Ability to work independently and collaboratively.

Responsibilities

• Provide day-to-day administrative support for the Property Maintenance and HOA teams.
• Maintain organized electronic and paper records, forms, correspondence, and department documentation.
• Prepare, update, and distribute work orders, service records, schedules, and other operational documents.
• Track outstanding maintenance requests and follow up to support timely completion.
• Maintain calendars, meeting notes, and department communications as needed.
• Help develop and maintain consistent office procedures and recordkeeping practices.
• Handle sensitive information professionally and maintain appropriate confidentiality.
• Perform other administrative duties as assigned.
• Receive and document maintenance requests from HOA owners, resort employees, and other contacts.
• Enter and update work orders and related information in Rent Manager.
• Coordinate and dispatch work requests to the appropriate maintenance team member or vendor.
• Communicate priorities, access details, and relevant job information to the maintenance team.
• Monitor request status and follow up with staff or vendors when additional information is needed.
• Keep requesters informed about scheduling, status, and next steps.
• Escalate urgent, safety-related, or complex requests to the appropriate manager.
• Help coordinate scheduling and access for inspections, repairs, and vendor visits.

Skills

Administrative

Organizational

Customer service

Communication

Multitasking

Rent Manager experience

Tools

Rent Manager

Job description

Arctaris Saddleback Ski Operations Llc in Rangeley, ME seeks a Property Maintenance Office Manager (HOA) to support Saddleback's property maintenance and HOA functions. You will coordinate maintenance requests, dispatch work, and maintain accurate records in Rent Manager while working with owners, vendors, and resort departments.

The ideal candidate will be highly organized, responsive, and capable of balancing administrative tasks with frequent communication to homeowners and staff.