Property Inspector & Guest Services Lead

TowneBank; Pigeon Forge, Northern (TN, KY); Híbrido; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Venture Resorts is seeking a detail oriented property support associate in Pigeon Forge, TN. You will maintain clean, well-kept cabins for guests and owners, drive to inspect properties, and coordinate with housekeeping to ensure timely readiness for check-ins.

You will complete electronic checklists, assist with light maintenance, manage inventories, and report issues to management for billing. Excellent communication with guests, owners, vendors, and staff is essential.

Formación

• Must possess a valid driver’s license and reliable transportation.
• Must be able to work weekends and holidays based on business demands.
• Strong communication skills both verbal and written.
• Organizational skills with strong attention to details.
• Ability to multitask in a fast paced, ever-changing environment.

Responsabilidades

• Maintain the highest industry standards regarding cleaning and general upkeep of a property for guest and owner stays.
• Drive to and inspect cabins for maintenance and housekeeping needs and report any issues in a timely manner.
• Coordinate with housekeeping to ensure all cabins are complete and ready for guest check-ins.
• Complete electronic checklists for housekeepers
• Assist with light maintenance and housekeeping that is needed in the cabins.
• Place inventory in the cabins, remove any damaged items from the cabins, and report to management for billing
• Communicate with guests, cabin owners, vendors, and Venture Resorts staff in a professional and courteous manner
• Work closely with all departments daily, while providing the highest level of owner and guest service.
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned

Conocimientos

Driver's license

Weekend availability

Communication skills

Organizational skills

Multi-tasking

Descripción del empleo

Venture Resorts is seeking a detail oriented property support associate in Pigeon Forge, TN. You will maintain clean, well-kept cabins for guests and owners, drive to inspect properties, and coordinate with housekeeping to ensure timely readiness for check-ins.

You will complete electronic checklists, assist with light maintenance, manage inventories, and report issues to management for billing. Excellent communication with guests, owners, vendors, and staff is essential.