Property Helpdesk Administrator – Chester

3R Consulting Ltd; Pennsylvania; On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Free parking

Job summary

3R Consulting Ltd is seeking a Property Helpdesk Administrator in Chester. The role involves handling property inquiries, acting as the first point of contact for urgent property and Health & Safety enquiries, and determining repair responsibilities.

You will coordinate with contractors and suppliers, review progress, and provide stakeholders with updates on estimated works and start dates. The position is office-based, Monday to Friday 9am-5pm, with a competitive salary and free parking.

Qualifications

• Excellent office-based customer service, telephony and administration experience with high accuracy and attention to detail.
• Experience from a Call Centre or telesales environment.
• Great organisation skills and ability to prioritise and work to tight timescales.
• Property Helpdesk or lettings experience an advantage but not essential.
• Excellent IT skills with MS Office and Email Inbox Management.
• Working Monday to Friday 9am-5pm, office based position.

Responsibilities

• Process and record all property enquiries, being the first point of contact for urgent property/Health & Safety enquiries.
• Clarify details and determine responsibility for repairs.
• Liaise with internal departments, contractors and suppliers to review progress and provide updates to stakeholders on estimated work and start dates.
• Ensure all parties are informed and internal systems updated; drive contractor performance through feedback on time, cost and quality.

Skills

Office admin

Customer service

Telephone skills

MS Office

Organisation

Tools

MS Office

Job description

Property Helpdesk Administrator – Chester

Property Helpdesk Administrator – Chester

Chester Competitive Commercial

3R Consulting are recruiting a Property Helpdesk Administrator based in Chester.

You will process & record all property enquiries, being the 1st point of contact for urgent business critical property/Health & Safety enquiries. Clarifying detail and determine responsibility for the repair.

You will liaise with internal departments, contractors and suppliers to review progress and provide stakeholders with updates on estimated work, commencement dates ensuring all parties are informed and internal systems updated. Assist in driving contractor performance through feedback on time, cost and quality assessments.

You will have excellent office based customer service, telephony & administration experience along with a high degree of accuracy and attention to detail. Experience from a Call Centre or a telesales environment. Great organisation skills and ability to prioritise and work to tight timescales. Property Helpdesk experience or lettings experience an advantage but not essential. You will have excellent IT skills with MS Office, Email Inbox Management. Working Monday to Friday 9am-5pm, office based position.

Competitive salary and benefits including free parking.