Property Helpdesk Coordinator – Chester (Free Parking)

3R Consulting Ltd; Pennsylvania; On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Free parking

Job summary

3R Consulting Ltd is seeking a Property Helpdesk Administrator in Chester. The role involves handling property inquiries, acting as the first point of contact for urgent property and Health & Safety enquiries, and determining repair responsibilities.

You will coordinate with contractors and suppliers, review progress, and provide stakeholders with updates on estimated works and start dates. The position is office-based, Monday to Friday 9am-5pm, with a competitive salary and free parking.

Qualifications

• Excellent office-based customer service, telephony and administration experience with high accuracy and attention to detail.
• Experience from a Call Centre or telesales environment.
• Great organisation skills and ability to prioritise and work to tight timescales.
• Property Helpdesk or lettings experience an advantage but not essential.
• Excellent IT skills with MS Office and Email Inbox Management.
• Working Monday to Friday 9am-5pm, office based position.

Responsibilities

• Process and record all property enquiries, being the first point of contact for urgent property/Health & Safety enquiries.
• Clarify details and determine responsibility for repairs.
• Liaise with internal departments, contractors and suppliers to review progress and provide updates to stakeholders on estimated work and start dates.
• Ensure all parties are informed and internal systems updated; drive contractor performance through feedback on time, cost and quality.

Skills

Office admin

Customer service

Telephone skills

MS Office

Organisation

Tools

MS Office

Job description

3R Consulting Ltd is seeking a Property Helpdesk Administrator in Chester. The role involves handling property inquiries, acting as the first point of contact for urgent property and Health & Safety enquiries, and determining repair responsibilities.

You will coordinate with contractors and suppliers, review progress, and provide stakeholders with updates on estimated works and start dates. The position is office-based, Monday to Friday 9am-5pm, with a competitive salary and free parking.