Property General Adj

Crawford & Company; Honolulu (HI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Crawford & Company is hiring a Property Adjuster on O'ahu, HI. This hybrid role combines work-from-home duties with driving to inspect properties and handle claims in the local market.

The ideal candidate has 2+ years of Property Adjusting experience, strong investigative and communication skills, and the ability to conduct field inspections independently. A college degree or equivalent experience is required, along with appropriate licensing and education commitments.

Qualifications

• College degree or equivalent combination of education and experience.
• Licensed as required by state and local jurisdictions; valid driver's license.
• Associate in Claims (AIC) through AICPCU.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

Responsibilities

• Examine claims forms, policies, endorsements to determine coverages.
• Investigate claims by interviewing claimants and witnesses and inspecting damage.
• Set loss reserves and prepare required reports for clients and regulatory bodies.
• Settle claims by evaluating liability, following client instructions, and issuing settlement checks.
• Maintain and manage a personal claims load and control costs.
• Support and mentor junior adjusters as needed.
• Use available technology to maximize claim handling efficiency.
• Conduct roof inspections as needed.

Skills

Property adjusting

Investigation

Communication

Field inspections

Analytical thinking

Problem solving

Attention to detail

Driving/field travel

Education

Bachelor degree or equivalent

Associate in Claims (AIC)

AICPCU

Tools

Claims software

Computer literacy

Job description

Build Your Property Claims Career in Paradise - Join Our O'ahu Team!

Location: O'ahu/Honolulu, HI

Work Setup: Hybrid - Work From Home + Driving Role

What We're Looking For

2+ years of Property Adjusting experience

Strong investigation, communication, and claims handling skills

Ability to conduct field inspections and manage claims independently

Customer-focused with excellent problem-solving abilities

• College degree or equivalent combination of education and experience.
• Previous experience adjusting complex property claims or claims with heavy losses.
• Strong verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Associate in Claims (AIC) through AICPCU.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Settles claims after determining insurance carrier's liability, client's instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate.
• Controls claim costs.
• Maintains expected case load.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings producing reports and other documents as evidence.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls by calling on local businesses to solicit new business or maintain existing business.
• May assist and mentor junior adjusters with claims handling.
• Generally maintains and grows portfolio of business/clients.
• Utilizes available technology/automation to maximize claim handling efficiency.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.