Property Adj

Crawford & Company; Roanoke (VA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Crawford & Company in Roanoke, Virginia seeks a Property Adjuster to join our hybrid team. The role involves examining claims, investigating damages, and settling claims with carriers and clients.

You will travel for inspections, work independently, and apply Xactimate skills; a college degree and strong communication are preferred. This position supports our commitment to accurate, timely risk assessment.

Qualifications

• 2 years of Property Adjuster experience
• 2 years of Xactimate experience
• Strong verbal and written communication skills
• Ability to work independently and travel for inspections
• License as required by state and local jurisdictions; valid driver’s license for outside adjusters

Responsibilities

• Examine claims forms, policies and endorsements to determine coverages.
• Investigate claims by interviewing claimants and witnesses and inspecting damage.
• Set loss reserves and prepare required reports.
• Settle claims by determining liability and making offers; issue settlement checks.
• Control claims costs and maintain company reputation and compliance with regulations.
• Recommend litigation when appropriate and present evidence at proceedings.
• Maintain professional knowledge through continuing education and manage caseload.
• Conduct roof inspections as needed and participate in special projects.

Skills

Analytical skills

Communication skills

Education

College degree or equivalent

Tools

Xactimate

Job description

Drive Success in Property Claims - Join Our Team in Virginia!

Position: Property Adjuster

Location: Roanoke, VA

Work Setup: Hybrid - Work From Home + Driving Role

What We're Looking For

Minimum 2 years of Property Adjuster experience

Minimum 2 years of Xactimate experience

Strong analytical and communication skills

Ability to work independently and travel for inspections

• College degree or an equivalent combination of education and experience.
• Minimum 6 months experience or completion of Crawford and Company basic property class, and/or continuing education requirements.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Excellent interpersonal skills including the ability to handle challenging situations and people.
• Must be licensed as required by state and local jurisdictions. Outside adjusters must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

#LI_JC3 LI_Hybrid

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Maintains expected case load.
• Maintains professional and technical knowledge through continuing education.
• Product supervision focuses primarily on product being presented to clients.
• Conduct roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.