Property Damage Project Coordinator

Servpro Industries, LLC; Dover (DE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Flexible schedule

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Dover/Middletown is seeking a Project Coordinator to serve as the primary liaison with customers, identify project requirements, and organize projects to support teammates. This 100% onsite role emphasizes strong customer service, organization, and teamwork to deliver projects on time and within scope.

The role requires a high school diploma or GED (preferred) and at least 1 year of office or customer service experience, with solid computer skills and the ability to multitask in a

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service and/or office experience.
• Ability to multitask and stay detail oriented.
• Proficiency with common computer applications.

Responsibilities

• Serve as liaison with customer to identify project requirements and specifications.
• Oversee daily project status, audits, and work-in-progress.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers to ensure thorough documentation.
• Coordinate with other departments as needed.

Skills

Customer service experience

Office experience

Detail oriented

Computer applications

High school diploma/GED

Education

High school diploma/GED

Tools

Estimating software

Job description

Benefits:

• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Wellness resources


• 401(k)


• 401(k) matching


• Dental insurance


• Flexible schedule

Benefits

SERVPRO of Dover/Middletown offers:

• Competitive compensation


• Superior benefits


• Career progression


• Professional development

And more!

SERVPRO of Dover/Middletown is hiring a Project Coordinator! No remote applications will be accepted for this position. This is 100% onsite.

The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self‑motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders


• Daily project(s) oversight to include monitoring status, audit, and work‑in‑progress


• Create preliminary estimate using estimating software


• Review and validate job site documentation


• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end


• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)


• At least 1 year of customer service and/or office‑related experience


• Ability to multitask and to remain detail orientated


• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.