Property Concierge & Front Desk Specialist

Mosser Company; San Francisco, Northern (CA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Mosser Company is seeking a Front Desk Clerk - Property Management in San Francisco to provide exceptional resident and guest service. You will greet visitors, manage access, coordinate with vendors, and support building operations on a full-time basis.

Responsibilities include monitoring packages, maintaining lobby signage, and ensuring security while collaborating with service and management teams. A positive attitude and weekend/evening availability are required, with bilingual Spanish a plus.

Qualifications

• 2+ years of experience in hospitality or guest services.
• Strong communication and customer service skills.
• Experience in security and safety management is a plus.

Responsibilities

• Greet and monitor foot traffic to maintain a welcoming atmosphere.
• Log, secure, and notify residents of packages.
• Enforce community rules and monitor building access and signage.
• Coordinate with residents, vendors, and property management teams.
• Respond to resident concerns and escalate as needed.
• Maintain video surveillance and field safety concerns.
• Prepare logs and reports for shift handover.

Skills

Communication skills

Customer service

Security and safety

Microsoft Office

Yardi RentCafe

Bilingual Spanish

Weekend/evening shift

Tools

Yardi

RentCafe

Microsoft Excel

Microsoft Word

Outlook

Job description

Mosser Company is seeking a Front Desk Clerk - Property Management in San Francisco to provide exceptional resident and guest service. You will greet visitors, manage access, coordinate with vendors, and support building operations on a full-time basis.

Responsibilities include monitoring packages, maintaining lobby signage, and ensuring security while collaborating with service and management teams. A positive attitude and weekend/evening availability are required, with bilingual Spanish a plus.