Property Claims Team Lead — Complex Claims & Leadership

USLI; Wayne (PA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

100% medical benefits for full-time employees

Profit-sharing program

Free lunch on site

Access to over 450 development courses

Job summary

A commercial insurance provider in Wayne, Pennsylvania is seeking a Claims Manager to lead a team of professionals in handling commercial property claims. This role focuses on managing complex claims, guiding team development, and ensuring compliance with regulations. The ideal candidate will possess strong leadership abilities and at least five years of commercial claims handling experience. This position offers competitive salary and comprehensive benefits, including medical coverage and professional development opportunities.

Qualifications

• Five or more years of commercial claims handling experience preferred.
• Professional designations such as CPCU, AEI, RPLU or AIC preferred.
• Prior supervisory or leadership experience preferred.

Responsibilities

• Lead administrative functions including hiring, training, and performance management.
• Assign and oversee commercial property claims.
• Authorize reserves and settlements beyond examiner authority.
• Manage high-exposure, complex files.
• Review and elevate reinsurance notices for approval.
• Drive timely claim resolution to achieve a 100% closing ratio.
• Serve as the primary contact for customers and stakeholders.
• Prepare formal responses to Department of Insurance inquiries.
• Partner with underwriting to impact profitability.

Skills

Property expertise

Communication

Leadership

Organization

Analysis

Education

College degree or equivalent industry-specific designation

Job description

A commercial insurance provider in Wayne, Pennsylvania is seeking a Claims Manager to lead a team of professionals in handling commercial property claims. This role focuses on managing complex claims, guiding team development, and ensuring compliance with regulations. The ideal candidate will possess strong leadership abilities and at least five years of commercial claims handling experience. This position offers competitive salary and comprehensive benefits, including medical coverage and professional development opportunities.