Property Claims Supervisor — Lead & Develop Team

Erie Insurance; Knoxville (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

Erie Insurance seeks an experienced claims leader to supervise property adjusters and oversee claims operations in the Knoxville/Brentwood area. The role reports to the Claims Branch Office and may include travel on short notice as part of catastrophe response.

A strong background in claims management and personnel development is essential. Responsibilities include hiring, training, performance assessments, and ensuring adherence to policy while supporting business objectives.

Qualifications

• High school diploma or equivalent and six years of claims related experience required; or

Responsibilities

• Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel.
• Assists the Claims Leadership in the overseeing and handling of claims.
• This position will supervise Property Adjusters.
• The ideal candidate will live in Knoxville/Brentwood area and will report into the Claims Branch Office.
• Eligible for 52 day work remote bank.
• Interviews, hires, trains, and directs personnel; prepares performance assessments and oversees employee development.

Skills

Customer Focus

Decision Quality

Develops Talent

Drives vision and purpose

Instills Trust

Nimble Learning

Plans and Aligns

Values Diversity

Self-development

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Job description

Erie Insurance seeks an experienced claims leader to supervise property adjusters and oversee claims operations in the Knoxville/Brentwood area. The role reports to the Claims Branch Office and may include travel on short notice as part of catastrophe response.

A strong background in claims management and personnel development is essential. Responsibilities include hiring, training, performance assessments, and ensuring adherence to policy while supporting business objectives.