Property Claims Field Specialist

Ohio Mutual Insurance Group; Northern (KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Ohio Mutual Insurance Group is seeking a Property Claim/Field Assist Representative. The role centers on investigating facts, evaluating coverage, and communicating claim decisions to policyholders and agents.

It involves desk-based work with potential in-person inspections, field activity, and collaboration with vendors and experts. Ideal candidates hold a college degree or equivalent, with at least two years of claims experience and licensure in serviced states.

Qualifications

• College degree or equivalent work experience required.
• Two years of claims experience preferred.
• Active license or progress toward licensure in serviced states.
• Property claims experience is a plus.
• Ability to conduct field investigations and document findings clearly.

Responsibilities

• Investigate loss details, evaluate coverage, and determine claim payment decisions.
• Communicate with policyholders, agents, and insureds regarding claim status and outcomes.
• Plan and manage claim investigations, including interviews and gathering evidence.
• Coordinate with contractors, vendors, and experts to support claims.
• Perform occasional in-person inspections and field-related activities as needed.
• Keep accurate claim notes and documentation, update reserves as needed.

Skills

Organization

Communication

Investigation

Time management

Travel willingness

Education

College degree or equivalent

Active license in serviced state

Job description

Ohio Mutual Insurance Group is seeking a Property Claim/Field Assist Representative. The role centers on investigating facts, evaluating coverage, and communicating claim decisions to policyholders and agents.

It involves desk-based work with potential in-person inspections, field activity, and collaboration with vendors and experts. Ideal candidates hold a college degree or equivalent, with at least two years of claims experience and licensure in serviced states.