Property Claims Field Inspector — Remote/Hybrid

State Farm; Littleton (CO); Remote; USD 69,000 - 90,000; Full time

Benefits offered by this job

Annual raise and bonus

Tuition assistance programs

401(k) plan with company contributions

Job summary

State Farm in Littleton, CO, is seeking a Property Field Inspection Claim Specialist. You will be the first contact for insureds, explain coverage, estimate damages, and guide them through the claims process while delivering Remarkable service.

Requirements include on-site inspections for residential/commercial claims, collaboration with stakeholders, and the ability to work remotely with a mobile office. Travel within assigned territory and occasional outside-area assignments may be required.

Qualifications

• Experience in investigating problems, evaluating information, and making well-supported decisions.
• Ability to interpret policies and apply them to real-world situations.
• Strong in communication and interpersonal skills for difficult conversations.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and other parties to gather information and resolve claims efficiently.
• Interact with parties who express emotions or concerns during inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process and address inquiries promptly.
• Gather evidence, document findings, and prepare detailed reports for claims handling.
• Investigate and adjust personal and commercial property claims up to $500,000 exposure.
• Evaluate coverage and policy terms to determine claim validity and regulatory compliance.
• Negotiate and settle claims within authorized limits per policy provisions and standards.

Skills

Analytical thinking

Strong communication

Customer service

Field inspection

Valid driver's license

Education

Bachelor's Degree

Tools

Xactimate

XactContents

Job description

State Farm in Littleton, CO, is seeking a Property Field Inspection Claim Specialist. You will be the first contact for insureds, explain coverage, estimate damages, and guide them through the claims process while delivering Remarkable service.

Requirements include on-site inspections for residential/commercial claims, collaboration with stakeholders, and the ability to work remotely with a mobile office. Travel within assigned territory and occasional outside-area assignments may be required.