Property Claims Expert — Large Loss (Homeowners)

Plymouth Rock Assurance; Boston (MA); On-site; USD 90,000 - 128,000; Full time

Benefits offered by this job

Paid time off

Free onsite gym @ Boston location

Tuition reimbursement

Low cost health insurance options (Day

Robust health and wellness programs

Auto and home insurance discounts

Matching donation opportunities

Annual 401(k) employer contribution

Paid family leave options

Job summary

Plymouth Rock Assurance in Boston is seeking a General Adjuster to evaluate, price and settle homeowner property losses, including water, theft, vandalism and fire.

You will join a fast-moving team and provide technical guidance while inspecting properties onsite, analyzing coverage, and settling 1st‑party claims.

Ideal candidates have 5–8 years of homeowners adjusting experience, mastery of Xactimate 28, strong writing and communication skills, and the ability to obtain licensure in other states.

Qualifications

• 5–8 years of homeowners adjusting experience.
• Comprehensive understanding of Connecticut and New York claim handling compliance regulations.
• Comprehensive understanding of property homeowner policy and claims process.
• Mastery of Xactimate 28.
• Familiarity with water mitigation auditing programs preferred.
• Strong interpersonal skills, with the ability to effectively communicate with policyholders, outside vendors and ensure that results are meeting our standards and objectives.
• Excellent writing skills.
• Self-starter with ability to work independently.
• Ability to obtain licensure in other states if requested.
• Bachelor’s degree from an accredited four year college or university is required

Responsibilities

• Field Adjustment and management of homeowners property claims.
• Inspect/scope property onsite.
• Coverage/policy analysis, damage assessment and settlement of 1st party property claims.
• Provide technical guidance, direction and 1st in class customer service experience in the handling of homeowner property cases.
• Ensure timely and appropriate claim reserves in accordance to our best practices standards.
• Ensure regulatory compliance and usage of claims best practices, while meeting targets for service, loss mitigation, productivity and expense management.
• Ensure prompt determination of coverage, and payment of claims in accordance with quality standards.

Skills

Interpersonal skills

Writing skills

Self-starter

Independent work

Education

Bachelor’s degree

Tools

Xactimate 28

Job description

Plymouth Rock Assurance in Boston is seeking a General Adjuster to evaluate, price and settle homeowner property losses, including water, theft, vandalism and fire.

You will join a fast-moving team and provide technical guidance while inspecting properties onsite, analyzing coverage, and settling 1st‑party claims.

Ideal candidates have 5–8 years of homeowners adjusting experience, mastery of Xactimate 28, strong writing and communication skills, and the ability to obtain licensure in other states.