Property Claims Director

Jobtailor; West Bend (WI); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor in West Bend, WI seeks a seasoned Senior Property Claims Leader to oversee all aspects of the property claims organization. You will drive timely, fair resolutions and lead strategy and high-performing teams in a dynamic environment.

You will apply data-driven decisions, embrace technology, and push process optimization to elevate the claims experience for policyholders and agency partners, while developing people and teams for long-term success.

Qualifications

• 10+ years of property claims experience.
• At least 5 years leading claims teams and managing complex, high-exposure claims.
• Uses data and insights to drive business decisions.
• Embraces technology and process improvement opportunities.
• Builds strong relationships and inspires teams to perform at their best.
• CPCU designation or related industry credentials preferred.

Responsibilities

• Oversee all aspects of the property claims organization.
• Ensure timely, fair, and efficient resolution of claims.
• Lead strategy and high-performing claims teams.
• Manage complex claim resolution and customer service.
• Drive process optimization, automation, compliance, and operational excellence.
• Develop people and teams.
• Use innovation and continuous improvement to elevate the claims experience for policyholders and agency partners.

Skills

Team Leadership

Data-Driven Decision Making

Relationship Building

Innovation

Education

CPCU Designation

Job description

• Oversee all aspects of the property claims organization
• Ensure timely, fair, and efficient resolution of claims
• Lead strategy and high-performing claims teams
• Manage complex claim resolution and customer service
• Drive process optimization, automation, compliance, and operational excellence
• Develop people and teams
• Use innovation and continuous improvement to elevate the claims experience for policyholders and agency partners

Requirements

• 10+ years of property claims experience
• At least 5 years of successfully leading claims teams and managing complex, high-exposure claims
• Uses data and insights to drive business decisions
• Embraces technology and process improvement opportunities
• Builds strong relationships and inspires teams to perform at their best
• CPCU designation or related industry credentials preferred

Demonstrates extensive experience in property claims management, focusing on complex claim resolution, team leadership, and process optimization. Leverages data-driven insights and technology to enhance operational excellence and improve the claims experience for stakeholders.

Highest-signal resume keywords

• Property Claims Management
• Team Leadership
• Process Optimization
• Data-Driven Decision Making
• CPCU Designation

ATS Optimization Keywords

Hard Skills

• Claims Resolution
• Operational Excellence
• Process Improvement
• Automation
• Compliance

Soft Skills

• Relationship Building
• Team Inspiration
• Innovation

Certifications & Qualifications

• CPCU Designation

Industry Keywords

• Property Claims
• High-Exposure Claims
• Claims Organization
• Customer Service