Property & Casualty Supervisor

City of Fort Worth; Fort Worth (TX); On-site; USD 78,000 - 102,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth's Financial Management Services Department, Property & Casualty division, seeks a Property & Casualty Supervisor to lead the claims team and ensure compliant handling.

You will oversee workloads, improve processes, coordinate with City Attorney’s Office, and contribute to risk management and staff development. Requires a BS in a related field, 4 years of claims experience, and a current P&C license in Texas.

Qualifications

• Bachelor’s degree in related field.
• 4 years of property and casualty claims handling/related experience.
• 3 years of administrative and supervisory experience.
• Valid Texas driver’s license.
• Possession of P&C license by the Texas Department of Insurance.

Responsibilities

• Supervising and leading claims adjusters, assigning workloads, and evaluating performance.
• Reviewing, assigning, and monitoring property and casualty claims for timely handling.
• Resolving escalated claims and coordinating with City Attorney’s Office on evaluations.
• Identifying process improvements to bolster efficiency and customer service.
• Preparing and reviewing operational and financial reports; ensuring compliance.
• Collaborating with City departments, Legal, Finance and external partners on risk issues.
• Assisting with contract reviews and ensuring appropriate risk transfer.
• Monitoring expenditures and supporting budget planning and daily operations in absences.

Skills

Supervisory experience

Property & Casualty experience

Administrative experience

Education

Bachelor’s degree in Business Administration, Public Administration, Finance, Risk Management, or a related field

Valid Texas driver’s license

Property & Casualty or Multi-Lines Adjuster License (Texas Department of Insurance)

Job description

Pay Range: $37.66/hr. - $48.95/hr. | $78,326 - $101,824 annual compensation

Job Posting Closing on: Monday, October 26, 2026

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Property & Casualty Supervisor job is available with the City of Fort Worth Financial Management Services Department, Property & Casualty division. The Property & Casualty division administers the City’s property and casualty claims function and helps protect the City’s financial interests through consistent claims management, regulatory compliance, risk assessment, and coordination with City departments, legal counsel, and external partners. This position provides dedicated leadership and operational oversight for the claims team and supports continuous improvement, staff development, and responsive customer service.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Finance, Risk Management, or a related field
• Four (4) years of responsible experience in property and casualty claims handling, claims investigation and resolution, regulatory compliance, risk management, or a related field
• Three (3) years of administrative and supervisory experience
• Valid Texas driver’s license
• Possession of and ability to maintain a valid Property and Casualty or Multi-Lines Adjuster License issued by the Texas Department of Insurance at the time of hire

Preferred Qualifications

• Six (6) or more years of property and casualty claims, risk management, or related experience, including supervisory or lead experience
• Experience with public-sector or self-insured property and casualty programs, including complex claims, litigation coordination, and regulatory compliance
• Experience using claims management systems and analyzing claims‑related financial activity, reports, trends, and reserving practices
• Professional risk or insurance certification such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), or Associate in Claims (AIC)

The Property & Casualty Supervisor Job Responsibilities Include

• Supervising and leading claims adjusters by assigning and prioritizing workloads, conducting performance evaluations, providing training and technical guidance, and supporting hiring, disciplinary, and workforce planning activities
• Reviewing, assigning, and monitoring property and casualty claims to ensure timely, accurate, consistent, and compliant handling; conducting claim audits and reviewing reserving practices
• Resolving escalated or sensitive claims, customer complaints, and disputes, and coordinating with the City Attorney’s Office on claim evaluations, litigation matters, and dispute resolution
• Identifying and implementing process improvements to strengthen operational efficiency, workflow consistency, internal controls, and customer service
• Preparing and reviewing claims‑related operational and financial reports; overseeing documentation, policy and procedure development, audit support, and regulatory compliance
• Collaborating with City departments, Legal, Finance, external agencies, vendors, and other partners to address risk management issues and improve service outcomes
• Assisting with contract, insurance requirement, and certificate of insurance reviews to support appropriate risk transfer and mitigate operational and financial risk
• Monitoring claims‑related expenditures and program activity, supporting budget and resource planning, vendor coordination, staff training, loss prevention initiatives, and continuity of daily operations in the absence of the Property & Casualty Manager

Working Conditions and Physical Demand

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing and balancing.

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non‑merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre‑Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case‑by‑case basis. Employees are paid by direct deposit only.