Property Associate

Fairgrove Property Management; Chula Vista (CA); On-site; USD 57,308,000 - 63,039,000; Full time

Job summary

Fairgrove Property Management in Southern California is seeking a Property Associate who is proactive, detail-oriented, and customer-focused. You will support Regional and Property Managers with marketing and leasing, showings, move-in/out processes, inspections, and reporting to drive strong property performance.

This full-time role uses Microsoft Office 365 and AppFolio, requires a high school diploma or GED, a valid driver’s license, and reliable transportation.

Qualifications

• High school diploma or GED or equivalent experience.
• Valid driver's license with clean driving record.
• Proficiency with Microsoft Office 365.
• Experience with AppFolio is a plus.

Responsibilities

• Assist with creating and managing marketing materials for available units.
• Assist prospective residents through the rental process, including guest cards and applications.
• Conduct in-person and virtual showings of available units.
• Support move-in/out processes, inspections, paperwork, funds, and keys.
• Assist with lease renewals, rent increases, and market research.
• Answer calls, return messages, and follow up with prospects.
• Coordinate resolutions for resident service issues with staff.
• Complete daily and weekly reports.
• Communicate with team, vendors, and residents.
• Inspect vacant units for readiness and marketing.
• Walk the property to check health, safety, cleanliness, and appearance; create work orders.

Skills

Attention to detail

Customer service

Communication skills

Punctuality

Education

High school diploma/GED

Tools

Microsoft Office 365

AppFolio

Job description

Description

About Fairgrove Property Management:

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West.

Job Summary:

As a Property Associate, you are a proactive, self-motivated, and detail-oriented professional who takes initiative, solves problems, and supports the Regional and Property Managers in achieving strong property performance. Responsibilities include marketing and leasing support, property and unit inspections, resident notices, and delivering exceptional customer service to internal and external clients.

Position Details

• Full-Time Position
• Schedule: Tuesday–Saturday, 40 hours per week
• Property: 174-units total
• Compensation: $20–$22 per hour

Requirements

Your Responsibilities include, but are not limited to:

• Assist with creating and managing marketing materials for available units.
• Assist prospective residents with the rental process, including guest cards and applications.
• Conduct in-person and virtual showings of available units.
• Assist residents with move-in and move-out processes, inspections, paperwork, funds, and keys.
• Assist with lease renewals, rent increases, and market research.
• Answer calls, return missed calls, check voicemail, and follow up with prospects.
• Handle resident complaints and service issues and coordinate resolutions with staff.
• Complete daily and weekly reports.
• Communicate with team members, prospects, vendors, and residents.
• Create and post resident notices.
• Inspect vacant units to ensure they are clean, ready, and properly marketed.
• Walk the property to check health, safety, cleanliness, and appearance; create work orders when needed.
• Collect coins from common-area laundry facilities.
• Complete other tasks as assigned.

Skills and Abilities

• Strong attention to detail and ability to work efficiently.
• Positive, motivated attitude with a commitment to excellence and achieving goals.
• Strong verbal and written communication skills; multilingual is a plus.
• Ability to work evenings, weekends, and holidays as needed.
• Reliable, consistent, and punctual attendance.

Qualifications:

• High school diploma/GED or equivalent experience required.
• Valid driver's license, clean driving record, and reliable transportation.
• Microsoft Office 365 experience.
• AppFolio experience is a plus.