Property Associate

JLL; Boston (MA); On-site; USD 40,000 - 45,000; Full time

Job summary

JLL is seeking an entry-level Property Associate in Boston to serve as the main administrative contact for an Office property or portfolio. You will assist with accounting tasks, tenant relations, and provide superior customer service to launching your career in commercial property management alongside experienced professionals.

You will handle data entry, record maintenance, and financial duties such as AP/AR, COIs, and vendor coordination.

Qualifications

• Bachelor's degree with accounting and finance coursework.
• 1-2 years of office experience, preferably in commercial real estate or property management.
• 1-2 years of customer service experience.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to manage multiple tasks in a fast-paced environment.
• Positive attitude with eagerness to grow within the commercial real estate industry.

Responsibilities

• Provide exceptional customer service to tenants by responding to inquiries and coordinating maintenance resolutions.
• Support property management team with administrative tasks including data entry, document prep, and maintenance of records and databases.
• Process accounts payable and accounts receivable, COIs, code invoices and other financial tasks.
• Assist with vendor coordination and work order management to ensure timely maintenance and repairs.
• Help prepare monthly reports and property performance updates for senior management and clients.
• Support lease administration activities including move-in processes and file documentation.
• Assist with tenant events, building communications, and community engagement initiatives.

Skills

Written and verbal communication

Organizational skills

Customer service

Positive attitude

Education

Bachelor's degree in Business Administration/Management

Job description

What this job involves

As a Property Associate at JLL, you will serve as the primary administrative point of contact for an Office property or portfolio. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.

Expected Compensation

$28.85 - $33.65 per hour

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data

Expected Schedule

Monday - Friday 8:30 AM - 5:00 PM

What your day-to-day will look like

• Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issues
• Support property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databases
• Process Accounts Payable (AP) and Accounts Receivable (AR), certificates of insurance (COIs), code invoices and complete other financial tasks
• Assist with vendor coordination and work order management to ensure timely completion of maintenance and repair activities
• Help prepare monthly reports, financial summaries, and property performance updates for senior management and clients
• Support lease administration activities including tenant move-in processes, document filing, and communication coordination
• Assist with tenant events, building communications, and community engagement initiatives to enhance tenant experience
• Provide backup support for reception duties, mail distribution, and general office operations as needed
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site Presence Required

Complete job description available on JLL's internal portal

Required qualifications

• Bachelor's degree (BA/BS) in Business Administration, Business Management, or related business field with completed coursework in accounting and finance.
• 1-2 years of work experience in an office environment, preferably in commercial real estate or property management
• 1-2 years of work experience in a customer service or customer-facing position
• Strong written and verbal communication skills
• Excellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Positive attitude with eagerness to grow within the commercial real estate industry