Property Administrator

DMA Companies; Jasper (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

DMA Companies in Austin, Texas is seeking a part-time Property Administrator to support day-to-day operations at our Jasper, TX community. You will greet visitors, process applications, and coordinate with residents, vendors, and the property management team.

This role emphasizes customer service, organization, and discretion, with typical hours 9am–3pm, Monday through Friday. Prior property management or real estate experience is a plus, as is familiarity with AppFolio and Microsoft Office.

Qualifications

• High School diploma or GED.
• Minimum of 1 year of administrative experience.
• Professional appearance and demeanor.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Organized, dependable, and detail-oriented.
• Comfortable answering phones and interacting with a variety of people.
• Ability to multitask and stay organized in a busy environment.
• AppFolio experience is a plus.
• Proficiency with Microsoft Office and office technology.
• Ability to handle confidential information with discretion.
• Previous property management or real estate experience is a plus.

Responsibilities

• Greet and assist walk-in visitors, residents, vendors, and guests professionally.
• Answer and direct incoming calls and respond to inquiries.
• Provide basic administrative support to the property management team.
• Schedule appointments and property tours; follow up with prospective residents.
• Assist with applications and move-in paperwork.
• Maintain files, records, and documentation.
• Send notices to residents and track work orders.
• Keep office and paperwork organized; assist with resident events.
• Handle various property-related administrative requests.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Organization

Multitasking

Phone etiquette

Discretion

Real estate experience

AppFolio

Microsoft Office

Education

High School diploma or GED

Tools

AppFolio

Microsoft Office

Job description

DMA Companies is a boutique real estate firm headquartered in Austin, Texas that specializes in the development, consulting, and management of top-notch, mixed-income, mixed-use communities. We bring affordable and special needs housing to communities nationwide by utilizing the various private, state, and federal financing options. Our solid corporate structure enables us to provide the highest quality housing communities, while optimizing performance and achieving financial objectives.

Why Work at DMA?

At DMA, our focus is on people. We apply this focus to every aspect of what we do, from designing to managing our communities. We have built a culture with customer service at its core. At DMA, you are family, not a number. DMA consistently shows they care about their employees through their actions by providing work/life balance, great benefits, development opportunities, mentorship/leadership opportunities, promoting from within, employee appreciation events, etc. This mentality starts at the top and richly flows down to our onsite staff. We are all here because we believe in what we do, and we truly are people-focused.

About the community:

Affordable community is 72 units located in Jasper, TX.

About the position:

part-time; Monday - Friday; typical hours are 9am - 3pm, with an hour lunch.

Summary and Responsibilities

As the Property Administrator you will be responsible for supporting the day-to-day operations of our property. This position is ideal for someone who enjoys working with people, is comfortable handling a variety of administrative tasks, and takes pride in maintaining a professional and welcoming environment. The Property Administrator will serve as a primary point of contact for visitors, tenants, vendors, and phone inquiries while providing general administrative support to the property management team.

What This Position Looks Like:

• Greet and assist walk-in visitors, residents, vendors, and guests professionally and courteously.
• Answer and direct incoming phone calls and respond to general inquiries.
• Provide basic administrative and clerical support to the property management team.
• Scheduling appointments and property tours; following up with prospective residents.
• Assist the property manager with applications and move-in paperwork.
• Making copies, scanning and uploading documents, filing paperwork.
• Maintain accurate files, records, and documentation.
• Send notices to residents.
• Keep track of resident work orders and maintenance requests.
• Keep the office and property paperwork organized.
• Assist with resident events and activities.
• Assist with property-related administrative requests and follow up on outstanding items.
• Maintain a clean, organized, and professional reception area and office area.
• Other duties as assigned.

The Knowledge and Skills Needed from You:

• High School diploma or GED.
• Minimum of 1 year of administrative or office experience.
• Professional appearance and demeanor.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Organized, dependable, and detail-oriented.
• Comfortable answering phones and interacting with a variety of people.
• Ability to multitask, prioritize responsibilities, and stay organized in a busy environment.
• Experience with AppFolio a plus, but not required.
• Basic proficiency with Microsoft Office and general office technology.
• Ability to handle confidential information with discretion.
• Previous property management or real estate experience is a plus, but not required.

Working Environment/Physical Demands

This position is intermittently sedentary but requires mobility (i.e., climb stairs, extensive walking around the property, frequent sitting, etc.). Will use some repetitive motion of hand-wrist in using computer and writing. Must have normal range of vision to general paperwork and handle computerized bookkeeping duties; hearing and speech to communicate with residents, vendors, supervisors and coworkers on the telephone or in person on a regular basis. Must handle stressful, urgent, novel and diverse work situations on a daily basis. Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring property.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Development Services for Multifamily, Affordable and Special Needs Housing.