Property Administrative Assistant

Related Management Company; New York (NY); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Paid time off

Medical, vision and dental options

401(k) & life insurance

Mental health resources

Fertility benefits

Volunteer time off & donation matching

Training & advancement

Job summary

Related Management Company is seeking an Administrative Assistant in New York to support tenants and applicants through the housing application process. You will respond to inquiries, coordinate background checks, and handle leasing tasks while building partnerships with local service providers to promote resident wellbeing.

The role emphasizes teamwork, exceptional service, and reliability, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Excellent written and verbal communication skills.
• Bilingual skills in Spanish (preferred but not required).
• Prior experience in the affordable housing industry preferred but not mandatory.
• Demonstrated ability to manage complex operational tasks.

Responsibilities

• Providing timely and professional responses to phone calls and emails.
• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.
• Establishing partnerships with local organizations to provide residents with resources that promote health and independence.
• Educating residents and staff about community resources such as case management, meal delivery, transportation, etc.
• Overseeing the delivery of resident services to ensure their quality and timeliness.
• Collaborating with service providers and coordinating reporting as needed.
• Helping residents build supportive networks with family and friends.
• Organizing educational and volunteer opportunities for resident development and engagement.

Skills

Communication skills

Bilingual Spanish

Customer service

Job description

Are you passionate about building strong connections with people? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most?

Responsibilities

Are you passionate about building strong connections with people? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most?

WHY YOU’LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available …and so much more!

What You’ll Be Doing As An Administrative Assistant

• providing timely and professional responses to phone calls and emails.
• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.
• Establishing partnerships with local organizations to provide residents with resources that promote health and independence.
• Educating residents and staff about community resources, such as case management, meal delivery, transportation, etc.
• Overseeing the delivery of resident services to ensure their quality and timeliness.
• Collaborating with service providers and coordinating reporting as needed.
• Helping residents build supportive networks with family and friends.
• Organizing educational and volunteer opportunities for resident development and engagement.

Compensation

• $30.00 - $31.25 / hour
• plus an annual bonus

Qualifications

• Prior experience in the affordable housing industry (preferred but not mandatory).
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• Bilingual skills in Spanish (preferred but not required)
• You are committed to exceed expectations of those around you by providing exceptional service
• You bring determination each day – embracing constructive criticism and pushing to get better
• You believe in teamwork – that we are better, together
• You are trustworthy and reliable to do the right thing – no matter what
• You welcome everyone and know the best ideas are born through diversity of thought and perspective

a Bit About Us

At Related we believe in enriching lives through affordable housing. Today, Related Affordable owns and preserves one of the largest affordable housing portfolios in the nation. The company is driven by the belief that everyone deserves a quality home and works hard to deliver that for communities across the country.

The" secret ingredient" to our success is our employees' genuine empathy, and we believe in investing in our talent and cultivating a positive, team-oriented environment where every voice is valued. Employees are encouraged to take on new challenges boldly, transcend the status quo, and demonstrate a strong entrepreneurial spirit.

Join our mission of creating thriving communities and making a difference in the world!

Are you ready to change lives and partner with us as an Administrative Assistant?

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing .

Related is an Equal Opportunity Employer

Related values diversity in backgrounds and experiences. We are proud to be an equal-opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation commensurate with experience, workplace geography, and market standards.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy