Propane Operations Area Leader

DCC Propane, LLC; Delta (CO); On-site; USD 80,000 - 120,000; Full time

Job summary

DCC Propane, LLC is seeking an Operations Area Manager to lead field operations across the assigned region. You will drive efficiency, oversee safety, manage budgets, and support Field Managers and area teams to deliver exceptional service.

The role emphasizes leadership, logistics optimization, and strong customer focus, with responsibility for recruitment, performance reviews, and ensuring DOT compliance. A Bachelor's degree and 5+ years in propane or similar distribution are preferred.

Qualifications

• Bachelor's degree in Business Management or related field, or equivalent management experience.
• 5+ years of experience in propane distribution or a related field.
• Minimum 5 years in a management role.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Exceptional phone skills and computer literacy.
• CDL Class B license required.
• Strong verbal and written communication skills.
• Ability to work independently and manage time effectively.
• Strong leadership and management skills with a hands‑on approach.
• Proficiency in logistics and inventory management.
• Knowledge of safety regulations and compliance standards.

Responsibilities

• Drive sales and maintain operations within your assigned area.
• Achieve financial goals by effectively managing area business operations.
• Collaborate with the Regional Director to analyze P&L, optimize margins, and ensure sustainable growth.
• Oversee efficient delivery routing and service schedules, keeping the customer at the core.
• Ensure adherence to company policies and procedures across all locations.
• Maintain accurate and timely management reporting.
• Safeguard company and customer equipment and property.
• Ensure compliance with all regulations related to propane handling and distribution.
• Implement and enforce safety protocols and procedures.
• Conduct regular safety meetings and training sessions.
• Investigate and report safety incidents or violations.
• Ensure DOT compliance for all drivers.
• Oversee training and evaluations for drivers, technicians, and administrative personnel.
• Address and resolve employee issues and conflicts.
• Promote a positive work environment and team morale.
• Recruit, interview, train, and supervise Field Managers and Customer Care Supervisors.
• Lead HR activities such as hiring, coaching, performance reviews, and disciplinary actions.
• Demonstrate a strong commitment to customer service and safety.
• Handle customer inquiries, complaints, and service requests professionally.
• Ensure high levels of customer satisfaction through efficient service and communication.
• Manage customer accounts and develop relationships with key stakeholders.
• Drive sales of new customer accounts and retain current customers.
• Develop and manage the area's budget.
• Monitor expenses and ensure cost-effective operations.
• Prepare and analyze operational reports, making recommendations for improvements.
• Ensure accurate record-keeping of deliveries and inventory.

Skills

Leadership

Team development

Customer service

Communication

Problem solving

Education

Bachelor's degree in Business Management or related field

Tools

Microsoft Word

Excel

Outlook

Job description

DCC Propane, LLC is seeking an Operations Area Manager to lead field operations across the assigned region. You will drive efficiency, oversee safety, manage budgets, and support Field Managers and area teams to deliver exceptional service.

The role emphasizes leadership, logistics optimization, and strong customer focus, with responsibility for recruitment, performance reviews, and ensuring DOT compliance. A Bachelor's degree and 5+ years in propane or similar distribution are preferred.