Promotions/Special Events Coordinator- Casino Events- Full Time

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Free meal on shift

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off

Free Parking

Job summary

Ocean Casino Resort in Atlantic City seeks a Promotions/Special Events Coordinator to plan, prepare, and execute daily events and promotions. You will coordinate prizes, advise on events, and prepare reports, while maintaining policy compliance and confidentiality of trade secrets. This role requires weekend/holiday availability and strong English communication.

Join a team focused on guest satisfaction and dynamic promotions with opportunities for growth and benefits.

Qualifications

• Must be able to communicate effectively in English.
• High school diploma or GED preferred.
• Experience with Konami/Synkros and Microsoft Office is preferred.
• Ability to lift/push/pull up to 25 lbs.

Responsibilities

• Plans and coordinates daily special events and promotions.
• Coordinates the disseminate of prizes, gifts and tickets related to special events and promotions.
• Coordinates advisories for all special events and promotions.
• Creates and distributes special events and promotional daily reports and customer feedback.
• Follows all departmental policies and procedures.
• Addresses and resolves all customer services issues and presents to management.
• Builds a strong special event and loyalty team that delivers high guest satisfaction, excitement and fun.
• Maintain confidentiality of all Ocean Casino Resort Atlantic City trade secrets and proprietary information
• Comply with all New Jersey regulatory requirements, Departmental and Company Policies including Ocean Casino Resort Atlantic City's business ethics guidelines.
• This position issues comps but does not comp to the level which requires a casino key employee license in accordance with NJ CASINO CONTROL ACT & REGULATIONs

Skills

Communication skills

Flexible scheduling

Education

High school diploma or GED

Tools

Konami/Synkros

Microsoft Office Suite

Job description

About the Role

The Promotions/Special Events Coordinator will assist in the planning, preparation, communication, set-up and close-out, and onsite execution of Special Events and Promotions

Position Responsibilities

• Plans and coordinates daily special events and promotions.

• Coordinates the disseminate of prizes, gifts and or tickets related to special events and promotions.
• Coordinates advisories for all special events and promotions
• Creates and distributes special events and promotional daily reports and customer feedback
• Follows all departmental policies and procedures.
• Addresses and resolves all customer services issues and presents to management
• Builds a strong special event and loyalty team that delivers high guest satisfaction, excitement and fun
• Maintain confidentially of all Ocean Casino Resort Atlantic City trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information
• Comply with all New Jersey regulatory requirements, Departmental and Company Policies including Ocean Casino Resort Atlantic City's business ethics guidelines
• This position issues comps but does not comp to the level which requires a casino key employee license in accordance with NJ CASINO CONTROL ACT & COMMISSION REGULATIONS

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• Must be able to work holidays and weekends as well as flexible shifts and/or unusual hours
• Ability to effectively communicate in English
• Must be able to lift/push/pull up to 25lbs.
• Computer experience required. Experience with Konami/Synkros and Microsoft Office Suite preferred
• High school diploma or equivalent GED is preferred
• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking
• Our cash compensation amount for this role is targeted at $49,000 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.