Promotions & Special Events Lead — Onsite Experience

Theoceanac; Atlantic City (NJ); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Free meal on shift

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

Paid Time Off

Free Parking

Job summary

Ocean Casino Resort Atlantic City is seeking a Promotions/Special Events Coordinator to assist in planning, preparing, and executing promotional events onsite. You will coordinate prize distribution, advisories, and daily event reporting while upholding company policies and ensuring high guest satisfaction.

The role emphasizes English communication, customer service, and collaboration with the events team to deliver exciting experiences in a fast-paced casino environment.

Qualifications

• Must be able to effectively communicate in English.
• Experience in customer service and event coordination is a plus.

Responsibilities

• Plan and coordinate daily special events and promotions.
• Coordinate the dissemination of prizes, gifts, or tickets for events.
• Prepare advisories for all events and promotions.
• Create and distribute event reports and collect customer feedback.
• Resolve customer service issues and report to management.
• Build a strong events team to drive guest satisfaction and excitement.

Skills

English communication

Customer service

Education

High school diploma or GED

Tools

Konami/Synkros

Microsoft Office Suite

Job description

Ocean Casino Resort Atlantic City is seeking a Promotions/Special Events Coordinator to assist in planning, preparing, and executing promotional events onsite. You will coordinate prize distribution, advisories, and daily event reporting while upholding company policies and ensuring high guest satisfaction.

The role emphasizes English communication, customer service, and collaboration with the events team to deliver exciting experiences in a fast-paced casino environment.