Promotions & Loyalty Program Manager

Breaktime Media; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Breaktime Media is expanding its program management function in Boston to own the execution of promotions, loyalty hubs, and omni-retail programs. You will manage plans, deadlines, dependencies, and accountability across internal teams to ensure on-time delivery and quality outcomes.

You will report to the Associate Director, Program Management, receive hands-on training, and help shape scalable processes as the program portfolio grows.

Qualifications

• 3–5 years of project or program management experience in marketing, retail media, promotions or agencies.
• Proven track record running multiple concurrent projects with deadlines and stakeholders.
• Familiar with promotional mechanics and compliance requirements.

Responsibilities

• Own end-to-end program management for promotions, sweepstakes, loyalty hubs and omni-retail programs.
• Build and maintain program timelines with clear owners and dates at every step.
• Coordinate across client services, creative, marketing and development teams.
• Lead program status meetings and manage risks before they become issues.
• Partner with client services on kickoff and status calls for complex programs.
• Oversee promotional terms and legal review deadlines for live programs.
• Handle prize sourcing, ordering and fulfillment tracking.
• Oversee receipt verification approvals to ensure smooth performance.
• Document processes to make future programs easier.

Skills

Project management

Stakeholder management

Written communication

Attention to detail

Cross-functional collaboration

Tools

Atlassian

Asana

Job description

Breaktime Media is expanding its program management function in Boston to own the execution of promotions, loyalty hubs, and omni-retail programs. You will manage plans, deadlines, dependencies, and accountability across internal teams to ensure on-time delivery and quality outcomes.

You will report to the Associate Director, Program Management, receive hands-on training, and help shape scalable processes as the program portfolio grows.