Loyalty & Promotions Strategy Consultant

EPAM Systems Inc; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance (

Health Savings Account

Flexible Spending Accounts (Healthcare

Short-Term and Long-Term Disability

Life and AD&D Insurance

Employee Assistance Program

Unlimited access to LinkedIn learning

Matched 401(k) Retirement Savings Plan

Paid Time Off

Legal Plan and Identity Theft Coverage

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

Job summary

EPAM Systems is seeking a driven Loyalty & Promotions Consultant to join Empathy Lab in North America. You will help design and deliver loyalty programs, promo strategies, and subscription models that drive measurable growth for major brands across QSR, Retail, Travel & Hospitality, and Consumer Goods.

Collaborating with senior leads and cross-functional teams, you will shape offerings, contribute to client engagements, and build expertise in a growing marketing consulting domain while

Qualifications

• QSR industry experience preferred — a key growth area for our team (additional experience in Retail, Consumer Goods (CPG) or Travel & Hospitality is a strong plus)
• Growing expertise in one or more domains such as loyalty, membership, pricing, promotions or subscription business models
• 5+ years of relevant experience in consulting, agency or client-side marketing roles Strong analytical and problem-solving skills, with a creative approach to business challenges - Clear written and verbal communication skills, with the ability to translate complex ideas into accessible insights
• Comfort collaborating cross-functionally, with growing exposure to direct client engagement
• Business acumen and curiosity about the ROI and outcomes of loyalty and promotion initiatives
• Experience contributing to client engagements across multiple phases (strategy, design, delivery)
• Willingness to travel occasionally for client or team needs

Responsibilities

• Support the development of client recommendations across loyalty programs, offer strategies, membership experiences and subscription models
• Contribute to end-to-end program design, including strategic options, business cases, economics and go-to-market approaches
• Collaborate with data, experience design, digital product and delivery teams to support the execution of integrated client projects
• Prepare materials, analyses and points of view that help account teams align solutions to client needs
• Support new business development efforts, including research, proposal content and pitch materials Research and draft proposal content, pitch materials and RFP responses under the guidance of senior team members
• Co-author research, articles and points of view that support the practice's thought leadership in loyalty and promotions Represent the practice at industry events, webinars and forums to build visibility and expertise
• Help cultivate relationships with external platform partners on practice-related initiatives
• Partner closely with senior consultants and practice leads to learn and apply emerging approaches in loyalty and promotions strategy

Skills

Loyalty & promotions expertise

Data analysis

Strategic thinking

Client communication

Cross-functional collaboration

Travel willingness

Job description

EPAM Systems is seeking a driven Loyalty & Promotions Consultant to join Empathy Lab in North America. You will help design and deliver loyalty programs, promo strategies, and subscription models that drive measurable growth for major brands across QSR, Retail, Travel & Hospitality, and Consumer Goods.

Collaborating with senior leads and cross-functional teams, you will shape offerings, contribute to client engagements, and build expertise in a growing marketing consulting domain while