Promotions Crew

Minnesota Timberwolves; Des Moines (IA); On-site; USD 22,000 - 25,000; Part time

Job summary

Iowa Wolves is seeking a part-time, seasonal Promo Crew member to energize the arena and deliver a top-notch fan experience at home games and select events.

You’ll participate in giveaways, promotions, and on-court activities, interacting with fans and supporting production teams. The role offers hands-on experience in sports entertainment for students and aspiring industry professionals.

Qualifications

• Strong interpersonal and communication abilities.
• Willingness to work evenings, weekends, holidays, and playoff games.
• Ability to engage with large crowds in a public setting.
• Experience in live events or fan-facing roles is a plus.

Responsibilities

• Serve as a fan-facing ambassador of the Iowa Wolves at home games and events.
• Bring in-game promotions and activations to life with energy and precision.
• Prepare and manage promotional items for game-day use and distribution.
• Select contestants, retrieve props, and assist activations in concourse, seating, and court.
• Interact with fans to enhance experiences and create lasting memories.
• Coordinate with hosts, camera operators, and fellow promo crew members on activation locations.
• Collaborate with the Community and Fan Experience team to execute promotions and sponsorship activations.
• Engage with families at Alpha's Pup Playground and maintain a safe, welcoming environment.
• Support Fan Services and participate in game-day production meetings and headset communications.
• Assist with game-day setup, teardown, and other operational tasks.

Skills

Interpersonal skills

Public speaking

Fan engagement

Team collaboration

Flexible hours

Physical stamina

Education

High school diploma

Job description

Why Join the Pack?

We understand that to win championships, it starts with the people. We’re all teammates with a united focus on fostering an inclusive winning culture that empowers, values and recognizes each other. Because working together is how we do what’s right for the communities we live, work and play in. It’s how we innovate, learn and grow as individuals and as a group. And it’s how we elevate lives through the power of basketball.

Position Summary/Objective

As a member of the Promo Crew, you'll play a key role in bringing the excitement of professional basketball to life by creating unforgettable moments for thousands of fans at Casey's Center. From pre-game giveaways and t-shirt tosses to on-court contests and fan interactions, you'll help drive the energy inside the arena and ensure every Iowa Wolves game delivers an exceptional fan experience. This position offers hands‑on experience in sports entertainment, live event production, fan engagement, and game presentation, making it an excellent opportunity for students and aspiring sports industry professionals.

This is a part-time, seasonal position to last through the regular season and any potential playoffs. Must be available to work all Iowa Wolves home games during the 2026-27 season, including evenings, weekends, holidays, and potential playoff games.

• Serve as a fan-facing ambassador of the Iowa Wolves, helping create fun, engaging, and memorable experiences at home games and select special events.
• Bring in-game promotions and activations to life through energy, enthusiasm, and exceptional execution.
• Organize, maintain, and prepare promotional items for game-day use and distribution.
• Select contestants, retrieve props, and assist with activations in the concourse, seating bowl, and on the court.
• Interact with fans throughout games, enhancing their experience and creating lasting memories.
• Assist in directing the Host, Mobile Camera Operators, fellow Promo Crew members, and mascot Alpha to activation locations throughout events.
• Collaborate with the Community, Fan Experience & Programming Specialist to execute promotional elements, sponsorship activations, and select special events.
• Engage with members at Alpha's Pup Playground during games while helping maintain a fun, welcoming, and safe environment.
• Support and maintain the Fan Services table, serving as a knowledgeable resource for fans and guests.
• Participate in game-day production meetings and maintain clear headset communication throughout events.
• Assist with game-day setup, preparation, teardown, and other operational needs as assigned.

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities may change based on business needs.

Knowledge, Skills, Abilities & Other

• Strong interpersonal and communication skills.
• Ability to work flexible hours, including evenings, weekends, holidays, and potential playoff games.
• Comfortable working both independently and as part of a team.
• Positive attitude with a strong desire to engage and interact with fans.
• Ability to follow direction and adapt quickly in a fast-paced, high-energy environment.
• Strong attention to detail and organizational skills.
• Comfortable speaking with fans and large groups in a public setting.
• Ability to lift and carry up to 30 pounds.
• Reliable attendance and punctuality throughout the season.
• Availability for all Iowa Wolves home games is strongly preferred.

Pay Rate

$16.00 per hour

Experience

Previous experience in live event management, production, and execution preferred.

Education

High school diploma required; coursework or experience in sports management, communications, marketing, event management, hospitality, theater, or related field is a plus.

Travel

None

Supervisory Responsibility, if any:

This position does not have supervisory responsibility

Physical Demands

• Ability to stand and walk for extended periods during games and events.
• Ability to occasionally lift and move equipment weighing up to 40 pounds.