Promotional Systems Manager

PENN Entertainment; Wyomissing (Berks County); Remote; USD 75,000 - 95,000; Full time

Job summary

PENN Entertainment is seeking a Remote Promotional Systems Manager to oversee property promotions and special events. This role involves managing promotional systems, ensuring compliance with regulations, and enhancing guest experiences. Ideal candidates will have a Bachelor's degree and 3-5 years of leadership experience in marketing or IT, along with strong technical and interpersonal skills.

Benefits

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Qualifications

• Minimum of 3-5 years of progressively challenging leadership roles in marketing, operations, or IT.
• Ability to work independently in a remote environment, managing time and tasks effectively.
• Strong client interface and presentation skills.

Responsibilities

• Manage all aspects of property promotions and special events from conception to implementation.
• Provide technical support and training to staff on promotional systems and tools.
• Ensure adherence to all regulatory compliance within the area of responsibility.

Skills

Leadership

Technical proficiency

Analytical skills

Interpersonal skills

Education

Bachelor's degree in marketing, information technology, or a related field

Tools

Microsoft applications (Word, Excel, Outlook)

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

The Remote Promotional Systems Manager is responsible for the creation, management, and execution of all property promotions and special events, with a focus on setting up and optimizing the systems and technologies that support these activities. This role ensures all promotional systems operate efficiently and in compliance with regulatory standards and company policies, while enhancing guest experiences and achieving departmental revenue targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Manage all aspects of property promotions and special events from conception to implementation, with a focus on promotional systems.
• Set up, manage, and optimize promotional systems and technologies to ensure efficient operation and integration with other property systems.
• Provide technical support and training to staff on promotional systems and tools.
• Maintain comprehensive knowledge of all current and upcoming promotions, events, and special offers throughout the company.
• Supervise and manage staff within the Promotional Systems Department, developing operational goals and monitoring performance and profit objectives.
• Support and promote superior customer service standards, ensuring all team members adhere to these standards and addressing issues as they arise.
• Ensure adherence to all regulatory compliance within the area of responsibility and report potential issues to Marketing Leadership.
• Maintain strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor's degree in marketing, information technology, or a related field; or equivalent combination of education and experience.
• Minimum of 3-5 years of progressively challenging leadership roles in marketing, operations, or IT.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency in Microsoft applications (Word, Excel, Outlook) and promotional systems.
• Strong client interface and presentation skills.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
• Ability to interact with guests, staff, and colleagues diplomatically and tactfully.
• Strong analytical skills, including the ability to compute rate, ratio, and percent, and interpret bar graphs.
• Demonstrated ability to drive toward results.
• Ability to work independently in a remote environment, managing time and tasks effectively.

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

LANGUAGE SKILLS

Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 30 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently exposed to moving mechanical parts, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.Follow us.

Equal Opportunity Employer

STARTING SALARY

$75,000 to $95,000 based on experience