Project Support Specialist - Morris

Adams, Inc.; Morris (IL); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

401k matching

Company parties

Competitive salary

Dental insurance

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Adams, Inc. in Morris, IL is seeking a full-time Project Support Specialist to help prepare contracts and projects for Production, manage documentation in ServiceTitan, and coordinate various administrative tasks to ensure smooth project execution.

The role requires detail orientation, strong organizational skills, and effective communication. On-site work, daytime hours, with competitive pay and benefits under a family-owned company that values teamwork and work-life balance.

Qualifications

• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Proficiency in ServiceTitan or similar project management software is preferred.
• Ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Experience in administrative support, project coordination, or a related field is preferred.

Responsibilities

• Set up new projects in ServiceTitan following contract approval
• Upload and organize all relevant documents and images to the Project, Job, or Location in ServiceTitan
• Coordinate deposit collection by tasks for Finance or invoices to clients
• Prepare job site paperwork such as COIs and W‑9s
• Update project statuses as necessary
• Maintain clear communication with departments to ensure timely completion
• Assist walk-in and call-in customers with paying bills
• Assist with deliveries to the shop and operate a forklift if needed (training provided)

Skills

MS Office

Customer service

Multi-tasking

Team player

Education

High School Diploma

Tools

ServiceTitan

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Are you great at working with customers, able to multi-task, proficient with MS Office products, and above all else, a team player?

Established in 1988, Adams, Inc. is a family owned company with offices in Illinois and Wisconsin. We are a value based construction‑trades company who believes that our core values of Integrity, People, Partnership, Attitude and Excellence are the cornerstones of our amazing and successful work environment. We love work‑life balance and feel that our strong work ethic and team atmosphere are the keys to our success!

We are seeking a full‑time Project Support Specialist to join our team in Morris, IL. In this role, you will be responsible for preparing contracts and projects for Production. This role plays a key part in ensuring the seamless execution of projects by collecting necessary information, managing documentation, building and managing projects in ServiceTitan, and coordinating various administrative tasks. The ideal candidate is detail‑oriented, organized, and able to communicate effectively with different departments.

Essential Duties and Responsibilities:

• Proposal and Estimate Management:
  • Assist in creating and distributing proposals to clients.
  • Set up new projects in ServiceTitan following contract approval
• Documentation Management
  • Upload and organize all relevant documents and images to the Project, Job, or Location in ServiceTitan (Project‑specific items remain internal, while Job/Location items are visible to field staff).
  • Coordinate deposit collection by either creating tasks for the Finance Team or sending invoices directly to clients.
  • Prepare necessary job site paperwork, such as Certificates of Insurance (COIs), W‑9s, and client‑specific documents.
  • Update project statuses as necessary.
• Permitting and Utility Coordination
  • Apply for new services with utility companies when applicable.
  • Handle the application process for required work permits, including requesting checks for permit fees and coordinating with municipal inspectors to ensure proper documentation.
  • Schedule utility disconnects and reconnections as directed by contracts, specifically for generator and solar projects.
  • Coordinate utility inspections to ensure compliance.
• Diggers Hotline Requests
  • Submit Diggers Hotline requests online when necessary.
  • Upload digger documents into the project, ensuring they are later added to the job for field technicians to access.
  • Communicate the completion of digger‑related tasks to the appropriate team members.
• Project Communication and Coordination
  • Maintain clear and timely communication with relevant departments to ensure all project‑related tasks are completed efficiently.
  • Serve as a liaison between various stakeholders to ensure that project requirements are met and timelines are adhered to.
• Office and Warehouse Assistance
  • Assist walk‑in and call‑in customers with paying bills.
  • Assist with deliveries to the shop, including occasionally operating a forklift (training and certification provided).

Minimum Education and Experience Requirements:

• High school diploma or equivalent
• Strong organizational skills and attention to detail.
• Proficiency in ServiceTitan or similar project management software is preferred.
• Ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Experience in administrative support, project coordination, or a related field is preferred

This position is on‑site at our office in Morris, IL. This is not a hybrid or remote role.

Schedule:

The schedule for this role is primarily Monday – Friday, day‑time hours. Later hours and weekends may be required depending on our workload and the needs/schedules of our customers/clients.

Adams, Inc. is proud to offer a competitive wage for this role ranging between $20 - $22 per hour plus a full benefits package that includes health, dental, vision and life insurance, paid time off, 401K Employer Match, Paid Holidays and employee discounts on our services!

Computer Skills:

PC proficiency is required, with experience in Microsoft Office applications including Word, Excel and Outlook

Reasoning Ability:

Requires the ability to solve practical problems and deal with a variety of concrete variables. Can interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills:

Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Language Skills:

Excellent written, verbal, and interpersonal communication skills. Requires mastery of business English language skills to read, analyze, and interpret information, policies and procedures, and/or governmental regulations. Able to write reports and business correspondence.

Physical Demands:

While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is frequently required to sit, stand, walk, and use hands.The Employee must occasionally lift and/or move up to 10 pounds of weight. Specific vision abilities this job requires include close vision and the ability to adjust focus.

Work Environment:

The Employee works in an office environment. Generally, the work environment's noise level is usually very quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Adams Power provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time